Fincrime Analyst

About the role

At Satispay, the Fincrime Analyst is entrusted with the end-to-end lifecycle of financial crime surveillance within our rapidly evolving payment ecosystem. You will own the proactive detection, in-depth analysis, and strategic containment of fraudulent and illicit activities across our entire user base and transaction network. This role demands a balance between deep technical investigation and clear, concise communication to ensure every decision is defensible and aligned with regulatory expectations. You will act as a critical bridge between raw data signals, operational workflows, and strategic product initiatives. Ultimately, your work will directly safeguard our platform integrity and protect the millions of users who trust Satispay with their financial lives. This position is based in Luxembourg, Luxembourg, and is a full-time engagement.

What you'll do

• High-Volume Alert Review & Resolution - Managing, analyzing, and resolving transaction monitoring alerts flagged by our systems, ensuring swift and accurate decision-making on complex or ambiguous customer behaviors.
• Advanced Escalation Handling - Serving as the primary point of contact for complex alerts escalated by other teams, conducting the necessary deep dives to quickly determine if further investigation or filing is required.
• Detection Logic Feedback Loop - Translating insights gained from your daily alert reviews into actionable feedback for Product and Data teams to help tune, refine, and update our transaction monitoring rules.
• Process & Workflow Optimization - Identifying bottlenecks in the daily alert handling queue and proposing tactical improvements to streamline workflows, reduce false positives, and increase team efficiency.
• Mentorship on the Line - Coaching and onboarding junior analysts by sharing best practices on transaction analysis, pattern recognition, and effective case documentation.
• Compliance & Airtight Documentation - Ensuring every resolved alert is backed by clear, concise, and defensible rationale that strictly adheres to regulatory standards and internal guidelines.
• Typology Hunting - Owning a strategic monitoring 'Focal Area', actively researching emerging global financial crime trends and swiftly translating them into live, production-ready transaction detection rules.

Requirements

• Experience - 3+ years of hands-on experience in transaction monitoring, real-time fraud operations, or KYT surveillance, specifically within hyper-growth Fintechs, fast-paced digital banking networks, or high-volume payment processing environments.
• Surveillance Mastery - Subject matter expertise in transaction monitoring principles, payment flows, velocity patterns, and regulatory frameworks (FATF, EU Directives, PSD3/SCA). Professional industry certifications (e.g., CAMS, CFE) are highly valued.
• Advanced Data & Systems Literacy - High proficiency in navigating complex data landscapes using internal data analytics tools (such as Looker, Splunk, HEX, or Redshift) and leveraging basic SQL to query and manipulate large transactional datasets.
• Rule Engineering Mindset - A strong track record of identifying structural gaps in automated detection models and turning those gaps into concrete, logic-driven monitoring scenarios.
• Leadership & Coaching Presence - Demonstrated ability to guide peers, design operational training modules, and elevate the monitoring and analytical competencies of a wider operational team.
• Analytical Communication - Exceptional ability to synthesize complex transaction data and chaotic payment behaviors into structured, clear, and actionable insights for both technical and non-technical stakeholders.
• Core Values - Extreme attention to detail, resilience under high transaction-alert volumes, and the unwavering ethical judgment needed to manage sensitive risk incidents.

CareAbout: how we support your impact

We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout:

• ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops)
• 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you're moving countries)
• ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply)
• 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours)
• 👨👩👧👦 Family (Enhanced parental leave, Additional leave for child sickness)

*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

Equal opportunity employer

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance -