Country Manager - Business Account
Job description
About the role
Satispay is on a mission to enhance its financial platform and is looking for a strategic leader to oversee its Business Account segment. This position is pivotal in steering the growth and strategic direction for business clients within a fast-paced and evolving environment. You will be entrusted with comprehensive operational and financial oversight for this essential area of the business.
Key facts
What you'll do
- Formulate and implement a robust growth strategy for the Business Account division, ensuring alignment with financial and operational objectives.
- Establish, lead, and enhance the commercial sales network to drive business development.
- Work closely with product development, growth, and other internal teams to shape product offerings and market strategies aimed at acquiring new users.
- Ensure that all business activities comply with relevant regulatory standards, overseeing the adherence of new features to financial regulations.
- Analyze market trends and customer feedback to refine service offerings and improve customer satisfaction.
- Develop and maintain strong relationships with key stakeholders, partners, and clients to foster collaboration and drive business success.
- Monitor and report on key performance indicators (KPIs) to assess the effectiveness of strategies and initiatives.
- Lead and mentor a high-performing team, fostering a culture of excellence and continuous improvement.
Requirements
- A minimum of 5-8 years of experience in leadership roles with direct responsibility for profit and loss management.
- Proven track record in scale-ups or B2B technology sectors, particularly in Fintech, SaaS, or transactional platforms.
- Experience in building, structuring, and leading sales teams and customer service operations effectively.
- Strong analytical skills with a focus on optimizing CRM systems and workflows to enhance efficiency.
- Excellent interpersonal skills, with the ability to influence and collaborate with cross-functional teams without direct authority.
- Knowledge of compliance and regulatory requirements within the financial services and payment sectors is essential.
Nice to have
- Experience in launching or scaling B2B solutions or complex corporate financial services would be advantageous.
- Familiarity with international markets and the ability to adapt strategies for diverse business environments.
- Previous involvement in strategic partnerships or alliances that drive business growth.
Skills & tools
- Proficiency in CRM systems and data analysis tools to track performance and customer engagement.
- Strong communication skills, both verbal and written, to effectively convey ideas and strategies.
- Leadership skills to inspire and motivate teams towards achieving common goals.
- Problem-solving abilities to navigate challenges and identify innovative solutions.
Practical notes
- Employees enjoy a range of benefits, including private health insurance for themselves and their families, psychological support services, a stock option plan, meal vouchers, and assistance with relocation.
- The company invests in professional development through various programs, internal mobility options, and language courses to enhance employee skills.
- Satispay offers unlimited paid time off, enhanced parental leave, and additional leave for child-related illnesses, promoting a healthy work-life balance.
- The organization embraces a hybrid work model, requiring employees to be in the office three days a week (Tuesday, Thursday, and one additional day of their choice), while also allowing for remote work flexibility.
- Satispay is committed to being an equal opportunity employer, encouraging applications from individuals of diverse backgrounds and experiences.
Join us at Satispay and play a crucial role in shaping the future of financial services for businesses. If you are a strategic thinker with a passion for driving growth and innovation, we would love to hear from you!
About the company
Satispay was born to revolutionise everyday payments - making them simple, fair, and accessible to everyone. Now, the focus has moved even further, aiming to shape the future of money. We're a movement empowering millions of people, driven by a shared purpose to tackle big challenges.