Senior Technical Program Manager

About the role

At Rad AI, we are on a mission to transform healthcare with artificial intelligence. Founded by a radiologist, our AI-driven solutions are revolutionizing radiology - saving time, reducing burnout, and improving patient care. With one of the largest proprietary radiology report datasets in the world, our AI has helped uncover hundreds of new cancer diagnoses and reduced error rates in tens of millions of radiology reports by nearly 50%. Rad AI has secured over $140M in funding, including a recently oversubscribed Series C ($68M round) led by Transformation Capital, bringing our valuation to $528M. Our investors include Khosla Ventures, World Innovation Lab, Gradient Ventures, Cone Health Ventures, and others - all backing our mission to empower physicians with cutting-edge AI. Our latest advancements in generative AI are used by thousands of radiologists daily, supporting more than one-third of radiology groups and healthcare systems and nearly 50% of all medical imaging in the U.S. at partners including Cone Health, Jefferson Einstein Health, Geisinger, Guthrie Healthcare System, and Henry Ford Health.

Recognized as one of the most promising healthcare AI companies by CB Insights and AuntMinnie, and ranked by Deloitte as the 19th fastest-growing company in North America, we are building AI-powered solutions that make a real impact. Most recently, Rad AI was named to CNBC's Disruptor 50 list, highlighting the innovation and momentum behind our mission. If you are ready to shape the future of healthcare, we would love to have you on our team!

Rad AI's engineering and product organizations are growing quickly behind our award-winning product. You will elevate your career in a mission-driven, high-growth environment where generative AI is transforming radiology workflows to save physicians time, reduce burnout, and improve patient care.

In this role you will own program delivery for Rad AI Reporting, the product line that powers real-world radiology reporting, streamlines workflows, and reduces cognitive load for clinicians. You will sit within Product Management and split your time between driving the reporting product roadmap with engineering and leading the client integration and deployment programs that bring Reporting live inside complex health-system environments. That means owning integration go-lives end to end and being technical enough to roll up your sleeves when an HL7, FHIR, or PACS integration misbehaves.

What you'll do

• NEW CLIENT INTEGRATION
• Align delivery of new vendor integrations at scale by coordinating with deployment resources and engineering resources to ensure consistent execution.
• Serve as the escalation and coordination point for integration issues during deployment, triaging and diagnosing HL7, FHIR, DICOM, and PACS/RIS/EHR problems and driving them to resolution with engineering, implementations, and customer teams.
• Coordinate security reviews, BAAs/data-use agreements for new integration partners.
• Build repeatable playbooks, runbooks, and KPI dashboards that make integrations faster, more predictable, and measurable. This includes tracking key KPIs like time-to-go-live, defect rates, and adoption.
• REPORTING PRODUCT DELIVERY
• Drive cross-functional execution of roadmap initiatives across the Reporting product line, partnering closely with engineering, design, implementations, and clinical teams.
• Manage program schedules, scope, and dependencies by identifying risks early and developing mitigation strategies to keep delivery on track.
• Own release coordination, covering QA, testing sign-off, and stakeholder readiness before each deployment.
• Lead the rollout of major features, partnering with writing, implementation, and customer success on plans, training, and documentation for customers.
• COMMUNICATION AND COORDINATION
• Own cross-functional communication for large reporting initiatives, keeping leadership, clinical stakeholders, and other business teams informed on progress, risks, and key decisions.
• Drive quarterly planning cycles for the reporting team by facilitating the planning process, aligning stakeholders on priorities, and tracking commitments through to on-time delivery.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent experience).
• 6+ years as a Technical Program Manager in a software or healthcare-IT environment, with a track record delivering complex, cross-functional programs from inception through launch.
• Demonstrated experience managing customer-facing integration programs in complex healthcare environments, including HL7, FHIR, DICOM, PACS, RIS, and EHR integrations.
• Strong technical aptitude to troubleshoot integration issues and collaborate effectively with engineering teams on debugging and resolution.
• Proven ability to build and maintain operational playbooks, runbooks, and KPI dashboards that improve predictability and process maturity.
• Excellent stakeholder management and communication skills to align clinical, technical, and executive audiences.
• Experience coordinating security reviews, BAAs, and data-use agreements in healthcare settings.
• Demonstrated success driving on-time delivery and adoption for large-scale, multi-vendor programs in regulated environments.

Practical notes

• This is a full-time role based in San Francisco.
• No specific hours, travel, visa, or deadline requirements are stated in the source.

Rad AI is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. If you are ready to shape the future of healthcare and want to work with a high-growth team leveraging generative AI to transform radiology workflows, we encourage you to submit an application through the official Rad AI careers portal.