Commercial Manager - App Marketplace

About the role

As the Commercial Manager for the App Marketplace at Bamboohr, you will play a pivotal role in driving the growth and success of our marketplace platform. Your primary focus will be on developing strategic partnerships and optimizing the app ecosystem to enhance user engagement and satisfaction. This position requires a blend of commercial acumen, market analysis, and relationship management skills to ensure that our app offerings align with the needs of our customers and the overall business objectives. You will be based in our vibrant Sydney office, collaborating with cross-functional teams to deliver innovative solutions that elevate our marketplace.

Key facts

What you'll do

• Develop and implement a comprehensive strategy for the App Marketplace that aligns with Bamboohr's overall business goals and objectives.
• Identify and establish partnerships with third-party app developers, ensuring that our marketplace offers a diverse range of high-quality applications that meet customer needs.
• Conduct market research and competitive analysis to identify trends, opportunities, and potential threats within the app marketplace, using insights to inform strategic decisions.
• Collaborate with the product development team to ensure seamless integration of new applications into the Bamboohr platform, enhancing user experience and functionality.
• Monitor and analyze key performance indicators (KPIs) related to app usage, customer satisfaction, and revenue generation, providing regular reports to senior management.
• Lead negotiations with app developers and service providers to secure favorable terms and conditions that benefit both parties and drive profitability.
• Develop marketing strategies to promote the App Marketplace, including targeted campaigns and promotional events that drive user engagement and app downloads.
• Foster strong relationships with existing partners and stakeholders, ensuring open communication and collaboration to maximize the value of our app offerings.
• Stay abreast of industry trends and emerging technologies, proactively recommending enhancements and innovations to keep Bamboohr at the forefront of the app marketplace.
• Manage the budget for the App Marketplace, ensuring that resources are allocated effectively to achieve strategic objectives.
• Provide leadership and mentorship to junior team members, fostering a culture of collaboration and continuous improvement within the team.
• Represent Bamboohr at industry events and conferences, showcasing our App Marketplace and building relationships with potential partners and clients.

Requirements

• Bachelor's degree in Business, Marketing, or a related field; an MBA is a plus.
• A minimum of 5 years of experience in commercial management, business development, or a related role, preferably within the technology or software industry.
• Proven track record of successfully managing partnerships and driving revenue growth in a marketplace environment.
• Strong analytical skills, with the ability to interpret data and make informed decisions based on market trends and customer feedback.
• Excellent negotiation and communication skills, with the ability to build rapport and influence stakeholders at all levels.
• Experience in project management, with a demonstrated ability to manage multiple initiatives simultaneously and meet deadlines.
• Familiarity with app development processes and an understanding of user experience principles.
• A proactive and results-oriented mindset, with a passion for innovation and continuous improvement.
• Strong leadership skills, with the ability to inspire and motivate a team to achieve common goals.

Nice to have

• Experience in the real estate or property management sector.
• Knowledge of digital marketing strategies and tools, including SEO and social media.
• Familiarity with agile project management methodologies.
• Previous experience working in a startup or fast-paced environment.

Skills & tools

• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and project management software (e.g., Asana, Trello).
• Familiarity with data analytics tools (e.g., Google Analytics, Tableau) to track performance metrics.
• Strong understanding of CRM systems and their application in managing customer relationships.

Practical notes

• This position is based in Sydney, New South Wales, and may require occasional travel for meetings and industry events.
• The salary is competitive and will be commensurate with experience, with opportunities for performance-based bonuses.
• Bamboohr is committed to fostering a diverse and inclusive workplace, and we encourage applications from candidates of all backgrounds.
• Candidates requiring visa sponsorship should indicate their eligibility in their application.

Join Bamboohr and be a part of a dynamic team that is transforming the property management landscape through innovative technology solutions. If you are passionate about driving growth and creating value in the app marketplace, we would love to hear from you!