Inside Sales Representative

About the role

This Inside Sales Representative opportunity at PrintComm is designed for individuals who are eager to begin a career in sales and thrive in a structured, coaching-driven environment. The role focuses on initiating and maintaining conversations with franchisees to introduce them to comprehensive direct mail solutions offered by PrintComm. You will be responsible for contacting franchisees within large national networks, presenting programs that are funded by the franchisee and approved at the corporate level to generate local participation. These programs operate on a recurring basis, whether monthly, quarterly, or seasonally, and are delivered as ready-to-use marketing systems. A significant portion of the role involves setting up interactions around trade shows and supporting broader prospect development activities for the enterprise. You will engage in direct outreach to franchise decision-makers, explaining program features, costs, and registration steps with clarity and precision. Following up on expressed interest and guiding contacts through the onboarding process is a standard and critical responsibility of this position. Appointment scheduling for both retail and franchise buyers forms another essential function that keeps the sales pipeline active and engaged.

Key facts

What you'll do

• Perform the core functions of an Inside Sales Representative as outlined for the Print Recruiting role.
• Adhere strictly to the scope and requirements defined for this position within the PrintComm framework.
• Meet the practical notes and standards required for successful performance in this sales capacity.
• Conduct direct outreach to franchisees within large national networks to enroll them in recurring direct mail initiatives.
• Present program features, costs, and registration steps to franchise decision-makers in a clear and compelling manner.
• Follow up on interest and guide contacts through the onboarding process to ensure smooth enrollment and activation.
• Schedule appointments for retail and franchise buyers to support ongoing sales efforts and relationship building.
• Prepare for trade shows by managing pre and post-event contact lists to maximize engagement and follow-up efficiency.
• Input outreach details, updates, and statuses into sales platforms such as HubSpot or Salesforce with meticulous accuracy.
• Collaborate with Enterprise Sales Executives and Marketing teams to ensure brand messaging remains aligned and effective across all touchpoints.
• Participate in ongoing training sessions to deepen your understanding of PrintComm strategies and vertical markets.
• Build and expand outreach lists to contact prospects and secure their involvement in authorized campaigns.
• Present direct mail options and clarify pricing to franchisees to address questions and overcome objections.
• Update tracking systems to reflect contact activity and pipeline progress in real time.
• Hand off materials to Enterprise Sales Executives to ensure message consistency and a unified sales approach.

Requirements

• Possess a high school diploma or equivalent credential as your foundational educational achievement.
• Bring 0-3 years of experience in sales, marketing, or customer service to the role.
• Demonstrate exceptional verbal and written communication abilities in all interactions.
• Show comfort with cold calling and the ability to navigate objections professionally and confidently.
• Maintain a positive, organized, and structured approach to daily work responsibilities.
• Exhibit friendliness and strong organizational skills when handling multiple tasks and deadlines.
• Display proficiency with HubSpot and Salesforce as essential technical tools for the position.
• Commit to adhering to brand guidelines to keep local enrollment aligned with national standards.
• Use meticulous organization when inputting data into sales platforms to ensure accuracy and reliability.
• Engage in continuous learning by participating in training sessions and absorbing new information regularly.
• Analyze performance data to refine tactics and improve response rates over time.
• Understand the importance of collaboration with Enterprise Sales Executives and Marketing teams.
• Remain adaptable and coachable in a fast-paced sales environment.

Nice to have

• Specific details regarding technical skills and system proficiencies may be found on the official application page.
• Familiarity with franchise business models and direct mail solutions may be beneficial but is not required.

Practical notes

The location for this position is Flint, Michigan. The engagement is full time. Compensation combines a base salary with incentives tied to performance. Please review the official application page for precise information regarding hours, travel expectations, visa requirements, or application deadlines if applicable.