Strategic Solutions Engineering, Netherlands/Sweden/Denmark

About the role

You will own the technical discovery and customer success lifecycle for strategic enterprise accounts across the Nordics, acting as the primary technical advisor that shapes API strategy and drives platform adoption. You will design and deliver tailored proof of concepts that translate complex platform capabilities into tangible business outcomes for decision-makers. You will act as a trusted advisor to customers, helping them understand how Postman's platform can streamline their API lifecycle, improve collaboration, and drive innovation across their organizations. You will collaborate with Sales, Product, and Customer Success teams to ensure alignment across plans and execution, driving outcomes that support ambitious customer goals. You will maintain a deep understanding of the API ecosystem and industry trends, including AI in API design, DevOps, and API security, to influence product direction. You will represent Postman at industry events, conferences, and webinars, creating and sharing technical content that highlights real-world use cases and best practices.

Key facts

What you'll do

Lead technical discovery sessions to uncover customer challenges, understand pain points, and determine where Postman can provide the most value for enterprise accounts.

Build and nurture strong relationships with technical leaders and decision-makers, providing guidance on best practices for leveraging Postman effectively throughout the entire API lifecycle.

Collaborate with customers to set clear success criteria, design and deliver tailored proofs of concept, and bring those goals to life through engaging demos, workshops, and hands-on sessions.

Work closely with Sales, Product, and Customer Success teams to ensure alignment across plans and execution, driving outcomes that support customer goals and platform adoption.

Maintain a deep understanding of Postman's capabilities, the API ecosystem, and industry trends such as AI in API design, DevOps, and API security to advise customers accurately.

Collect and synthesize customer insights and usage patterns, sharing them with Product and Engineering teams to influence roadmap decisions and enhance overall customer experience.

Represent Postman at industry events, conferences, and webinars, showcasing technical expertise and thought leadership in the API space.

Create and share technical content including blogs, demos, and tutorials that highlight real-world use cases and best practices for API lifecycle management.

Act as a trusted advisor who helps customers navigate complex technical decisions and align Postman solutions with their strategic business objectives.

Enable customers to achieve measurable outcomes by driving Postman adoption, optimizing workflows, and demonstrating clear value through data and feedback.

Support the expansion of Postman within existing accounts by identifying new use cases and stakeholders who can benefit from the platform.

Partner with internal teams to develop enablement materials that equip Sales and Customer Success for successful customer engagements.

Champion customer feedback to inform product improvements, ensuring Postman evolves in response to real-world needs and market demands.

Promote collaboration across regions, working effectively with distributed teams to deliver consistent, high-quality support to enterprise customers.

Requirements

5+ years of experience in technical consulting, pre-sales engineering, or related roles that involve advising customers on technology solutions.

5+ years of experience in software engineering, demonstrating a strong foundation in building and maintaining software systems.

Expertise in REST and GraphQL APIs, including design principles, best practices, and real-world implementation patterns.

Hands-on experience with API lifecycle management tools such as Postman, Swagger/OpenAPI, Kong, or Apigee in production environments.

Practical experience with CI/CD and automation, integrating API testing and documentation into delivery pipelines.

Familiarity with cloud platforms such as AWS, Azure, or GCP, including relevant services that support API deployment and management.

Solid understanding of modern software development practices, including version control, testing, and agile methodologies.

Excellent communication skills in English, with the ability to present complex technical concepts clearly to diverse audiences.

Comfort with customer-facing presentations, workshops, and live demonstrations in a professional setting.

Ability to travel up to 25% across the EMEA region, with occasional global travel for company events and strategic initiatives.

Practical notes

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