Sales Solutions Engineer

About the role

You will become an expert on Semgrep and integrate our platform into the software development lifecycle of our customers. In this role, you own the technical aspects of the sales process by demonstrating product features, delivering successful proof of concepts, and educating customers on best practices. You will help customers identify and understand their security vulnerabilities and build robust systems to detect and prevent them in the future. You will articulate how our platform is uniquely differentiated to power their security program with greater speed, accuracy, and flexibility than other offerings. You will champion our customers' needs internally to guide our product and development teams in continuing to deliver products that delight application security teams and their organizations. You will minimize customer friction in adopting and deploying Semgrep through building automation, refining processes, or creating content for external consumption.

Key facts

What you'll do

Investigate and map the technical requirements of prospective accounts to validate fit for Semgrep's platform within their existing toolchains.

Architect proof of concept environments that demonstrate how Semgrep integrates into CI/CD pipelines and developer workflows.

Collaborate with security and development stakeholders to define success metrics for pilot programs and long-term adoption.

Translate complex application security concepts into clear, actionable narratives for technical and executive audiences.

Evaluate customer environments to identify integration points and potential roadblocks for seamless deployment of Semgrep policies.

Design and deliver tailored demonstrations that highlight the platform's ability to reduce false positives and accelerate vulnerability triage.

Synthesize feedback from customer engagements to influence the product roadmap and prioritize features that improve platform usability.

Optimize onboarding processes by creating reusable assets, automation scripts, and documentation that reduce time-to-value for new users.

Represent Semgrep in technical discussions to ensure alignment between customer expectations and product capabilities.

Support the creation of reference architectures that showcase best practices for secure coding and supply chain risk management.

Track and report on key engagement metrics to measure the effectiveness of sales efforts and opportunity progression.

Partner with customer success and professional services teams to ensure smooth transitions from procurement to implementation.

Champion the needs of application security teams by highlighting how Semgrep reduces workload and improves developer productivity.

Maintain deep fluency in Semgrep's rules, configurations, and CLI tooling to address detailed technical inquiries with precision.

Contribute to the development of sales collateral that reinforces the value of speed, accuracy, and flexibility in security operations.

Requirements

You possess excellent verbal and written communication and presentation skills in English, enabling you to clearly convey complex technical ideas.

You have a genuine interest in people and enjoy helping them solve challenging technical problems throughout their development lifecycle.

You bring 5-8 years of experience working with customers in pre-sales, customer success, or customer/product support roles within technology environments.

You have a deep understanding of developer workflows and build systems, including CI/CD environments such as GitHub Actions, GitLab, Bitbucket, and Azure DevOps.

You have exposure to application security, vulnerability management, and static analysis programs within enterprise or high-growth settings.

You hold a bachelor's degree in computer science, computer engineering, or a similar technical field of study, or equivalent practical experience through boot-camp completion.

You are comfortable engaging with both technical and executive stakeholders and can adapt your communication style to suit diverse audiences.

You are disciplined in documenting processes, outcomes, and feedback to support continuous improvement of sales and implementation practices.

Nice to have

Experience contributing to open source projects or engaging with community-driven security tools.

Familiarity with security compliance frameworks relevant to regulated industries.

Practical notes

This role is eligible for remote work within the United States.

The compensation details provided include salary ranges and uncapped OTE figures.

No additional information on hours, travel, visa, or deadlines is specified in the source material.