Senior Manager, Growth

About the role

The Senior Manager, Growth at Pomelo Care is a pivotal position focused on accelerating the expansion of the company's health plan partnership network. You will be responsible for owning and driving the end-to-end strategy for new business development within the healthcare payer ecosystem. This role requires a proactive leader who can synthesize complex market data into actionable insights that fuel tangible growth. You will act as a key architect for partnership opportunities, ensuring alignment between market demands and Pomelo's capabilities. The position is based in either New York City or Remote, with engagement as full_time. This role reports directly to the VP of Growth and is explicitly open to candidates located anywhere within the continental United States.

Key facts

What you'll do

• Your north star: Own and accelerate Pomelo's health plan partnership pipeline, driving deal strategy to expand our opportunities to serve patients.
• Drive deal strategy with data-driven insights on pipeline effectiveness and conduct deep strategic research on health plan priorities and state policy changes to identify high-value engagement opportunities.
• Source, track, and nurture a robust pipeline of health plan opportunities, focusing on identifying high-potential partners and driving deal velocity, particularly within large national payers.
• Architect and develop high-stakes presentation materials for strategic partnership opportunities, ensuring the narrative resonates with health plan stakeholders across leadership levels and functions.
• Advocate for prospect needs internally and lead strategic cross-functional projects critical to Pomelo's growth, working in lockstep with Partnerships and Marketing teams to align on prospective customer opportunities, events, and market messaging.
• Lead the development of pricing models and collaborate with legal/compliance to advance contracting processes, ensuring all commercial terms are strategically sound and compliant.
• Analyze competitive positioning and market trends to refine go-to-market approaches and maximize Pomelo's value proposition within the health plan sector.
• Partner with data analytics teams to build forecasting models and performance dashboards that provide visibility into pipeline health and conversion metrics.
• Serve as the primary liaison between Pomelo's executive team and key health plan decision-makers, translating strategic vision into compelling narratives.
• Develop and maintain rigorous documentation for all prospect interactions, ensuring continuity and enabling scalable knowledge transfer across the organization.

Requirements

• + years of experience in a client-facing or analytical role; management consulting background is strongly preferred.
• + years of healthcare experience, specifically working with health plans.
• You must possess strong problem-solving and project management experience, capable of managing competing priorities across cross-functional teams in a dynamic setting.
• You must be an entrepreneurial and driven individual who is highly adaptive and pragmatic, able to turn abstract ideas into commercial action in a fast-paced environment.
• You must have exceptional communication skills, demonstrating executive-level written and verbal capabilities to distill complex healthcare concepts into simple, compelling messaging for diverse audiences.
• You must have a proven track record of owning or managing client relationships, with demonstrable success in managing complex stakeholder ecosystems.
• You must have direct experience selling into health plans, including navigating payer formularies, procurement cycles, and stakeholder alignment.
• You must be able to operate effectively with minimal supervision, showing strong ownership of outcomes and a relentless commitment to achieving targets.
• You must be proficient in using CRM and sales intelligence tools to maintain accurate pipeline tracking and forecasting accuracy.
• You must be comfortable working within a matrixed organization, collaborating across departments to align incentives and drive shared objectives.
• You must have a deep understanding of healthcare reimbursement models and the ability to interpret policy changes that impact payer strategy.
• You must be detail-oriented, capable of managing multiple high-priority initiatives simultaneously without compromising on quality or accuracy.
• You must be committed to maintaining the highest level of integrity and ethical conduct in all interactions with partners and stakeholders.
• You must be willing to travel as required to support key initiatives and build stronger relationships with external partners.

Nice to have

• Bonus points for experience owning or managing client relationships.
• Bonus points for experience selling into health plans.

Practical notes

This role reports to the VP of Growth and is open to any candidates located in the continental US. The position is full_time and may require travel as needed to support strategic objectives. There are no specific visa sponsorship details or deadlines published for this role at this time. The primary responsibility remains the north star of owning and accelerating Pomelo's health plan partnership pipeline to drive deal strategy and expand opportunities to serve patients. All duties must be performed in alignment with company policies and regulatory requirements governing healthcare operations.