Sales Coordinator - AM/DM

About the role

The role enables smooth campaign execution by coordinating sales activities and stakeholders. The position delivers analytical support and operational maintenance to drive success for the Ad Sales team.

Operations teams keep a business running smoothly. They manage processes, vendors, and logistics across the company. The work includes planning, coordination, and continuous improvement. Strong operators are organized, pragmatic, and comfortable with change. Operations teams run on routines, checklists, and clear escalation paths. Most companies expect operators to document what they do so anyone can step in.

Key facts

What you'll do

Sales activities and campaign execution are coordinated to ensure smooth onboarding for clients.

Campaign timelines are tracked to guarantee execution as agreed across stakeholders. Campaign performance is monitored, and regular updates are shared with internal stakeholders and clients to maintain alignment. Execution-related issues are escalated proactively to ensure timely resolution and continuity.

Sales records, campaign trackers, and MIS reports are maintained with accuracy for operational clarity. Post-campaign reports deliver key performance insights and data analysis to inform future strategies. Finance teams receive coordination for timely invoicing and campaign closure to complete the business cycle. Information is gathered from multiple stakeholders and consolidated for business reviews to guide decision-making.

Operational queries are addressed to ensure a client experience and satisfaction. Cross-functional teams connect Sales with Campaign Operations, Marketing, Finance, Legal, and Collections through this liaison role to enable collaboration.

Requirements

Strong analytical and numerical aptitude is necessary for the role to interpret campaign data. Excellent coordination and stakeholder management skills are mandatory for managing interactions. Proficiency in Microsoft Excel, including advanced functions, pivot tables, and reporting, is required for data handling. PowerPoint proficiency supports presentation and communication needs for client materials. Strong communication and presentation skills are essential for success in client interactions. High attention to detail with excellent organizational and time management abilities is required to handle complexity. Critical thinking with strong problem-solving skills and a high sense of ownership drives performance and reliability. The ability to manage multiple campaigns and priorities in a fast-paced environment is necessary to meet deadlines.

Practical notes

The role is based in Mumbai, Maharashtra, India. This is a full-time employment position. Typical interview steps

Operations interviews usually include a process scenario, an analytics question, and behavioral rounds. Candidates may be asked to improve a workflow or plan an event. Attention to detail and clear communication are tested throughout. Interviewers often ask how you would fix a process that is failing. Walking through diagnosis, a plan, and measurement is the winning structure.

Good to know

Work in this field involves digital advertising campaigns and cross-functional collaboration. Professionals use data analysis and office productivity tools to support sales operations. Strong communication and organization define success in this area.

Questions to ask

Useful questions for the interview: what a typical week looks like, how work is assigned, what tools the team uses, and how feedback works. Asking how the role has changed recently and what the team wishes it had known when joining is also reasonable. Questions about the manager's priorities are especially valued.

Career growth

Operations careers grow from coordinator to manager, director, and chief operating officer roles. Some people specialize in supply chain, facilities, or program management. Success depends on reliability and on improving the systems you own. Operations careers reward reliability and continuous improvement. Operators who quantify the impact of their fixes move into leadership fastest.

About the company

Paytm (One97 Communications) is an Indian digital payments and financial services company. Founded by Vijay Shekhar Sharma in 2010, Paytm offers mobile payments, e-commerce, banking, and wealth management services. The company went public on the National Stock Exchange of India in November 2021.