Senior Product Manager, Platform

About the role

Payabli is building the core infrastructure that lets vertical software companies embed, monetize, and operationalize payments through a single API. As Senior Product Manager, Platform, you will define and own the foundational services that every integration depends on. You will architect solutions for identity, authentication, tokenization, and embeddable components that scale securely. You will act as the primary liaison between engineering, compliance, and partner teams to ensure platform reliability. You will drive the roadmap that makes payments a seamless, built-in capability for our customers. You will ensure that security, compliance, and developer experience are treated as first-class product features. This role requires hands-on ownership of systems that are the bedrock of the entire Payabli stack.

Key facts

What you'll do

• Lead the discovery and definition of identity and access management requirements for new and existing platform capabilities, translating complex stakeholder needs into clear product specifications.
• Architect the strategy for embedded components and the creator suite, working closely with engineering to ensure these tools are intuitive, reliable, and accelerate time-to-market for partners.
• Define the roadmap and technical strategy for tokenization services, balancing security, scalability, and usability across diverse product lines and use cases.
• Own the end-to-end design of the notification and communication ecosystem, including critical compliance obligations such as 10DLC in the US and global SMS regulations.
• Build and maintain platform-level observability, logging, and data dashboards that provide actionable insights for both internal teams and external API consumers.
• Partner with engineering leads to evolve the API ecosystem, shaping governance, versioning policies, and documentation standards for internal and external consumers.
• Champion the developer experience across all platform touchpoints, ensuring that integration flows are documented, tested, and optimized for adoption.
• Collaborate with security and compliance stakeholders to ensure that data handling, privacy controls, and PCI-related requirements are embedded into product decisions.
• Analyze usage metrics and partner feedback to identify friction points and drive iterative improvements to foundational platform services.
• Serve as the primary product expert for platform services, aligning stakeholders and prioritizing initiatives that unblock multiple teams simultaneously.

Requirements

• 5+ years of product management experience with a strong track record in platform, infrastructure, or developer-facing product lines.
• Hands-on experience building and maintaining foundational platform services such as identity and authentication, APIs, SDKs, or notification systems.
• Demonstrated ability to ship API-first products in B2B SaaS or multi-tenant environments, with a focus on reliability and integration quality.
• Deep familiarity with authentication and authorization patterns including OAuth, SSO, RBAC/ABAC, and API key management practices.
• Experience designing and launching embeddable or white-label component systems while optimizing for developer experience and integration speed.
• Background working in regulated industries such as fintech, payments, banking, or financial infrastructure is required.
• Solid understanding of tokenization, data security best practices, and PCI compliance concepts as they apply to payment infrastructure.
• Proven ability to partner closely with engineering teams on API design, data models, and system architecture decisions.
• Experience with cloud identity services such as AWS Cognito, Auth0, or similar platforms and the tradeoffs involved in their adoption.
• Strong written and verbal communication skills to articulate technical concepts to both technical and non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and quality standards.
• Commitment to building inclusive and collaborative team dynamics across distributed engineering and product organizations.

Nice to have

• Experience with logging, observability, and monitoring tools commonly used in large-scale distributed systems.
• Familiarity with payment processing flows, settlement systems, and reconciliation practices in payments infrastructure.
• Knowledge of modern CI/CD practices and infrastructure as code principles relevant to platform teams.
• Understanding of accessibility standards and how they apply to embedded user interfaces and dashboards.

Practical notes

This role is fully remote and requires reliable internet connectivity and self-driven collaboration. No specific working hours are mandated, but the position expects responsiveness aligned with business needs across time zones. Travel is not required for this position. There are no visa sponsorship details provided for this role at this time. The employment status is full-time, and the position is expected to be filled as soon as practical.