Senior Solutions Engineer,Auth0

About the role

You will serve as a technical advisor for the Auth0 product line, helping organizations implement identity management solutions. This position focuses on bridging the gap between complex technical requirements and business outcomes during the sales process. You will act as a primary technical resource for prospective clients while working alongside the sales organization to close new business. In this capacity, you will translate intricate platform capabilities into compelling business narratives that resonate with executive stakeholders. The role demands a balance of deep technical acumen and the ability to foster collaborative relationships with technical teams. You will be instrumental in shaping the perception of Auth0 and Okta as strategic partners in digital transformation initiatives. Success in this position is measured by the ability to de-risk technical objections and drive confident purchasing decisions. You will contribute to the collective knowledge base by capturing customer feedback and influencing product perception in the marketplace.

Key facts

What you'll do

• Orchestrate comprehensive discovery sessions to map the identity landscape and pinpoint precise implementation hurdles for prospective clients.
• Architect compelling narrative flows that connect technical authentication workflows to tangible business value and risk mitigation.
• Dissect legacy identity infrastructures and outline migration pathways that leverage the core strengths of the Auth0 platform.
• Translate abstract security requirements into concrete configuration blueprints that engineering teams can execute without ambiguity.
• Conduct interactive technical workshops that engage developers, security officers, and business leaders in the design of future-state identity models.
• Utilize advanced diagnostic techniques to isolate performance bottlenecks and integration conflicts within complex enterprise environments.
• Generate sophisticated visual artifacts, including sequence diagrams and architecture overlays, to clarify system interactions for technical audiences.
• Partner with pre-sales colleagues to build reusable playbooks that standardize responses to recurring enterprise security inquiries.
• Represent the voice of the customer within product development circles, highlighting friction points and opportunities for platform enhancement.
• Leverage data from live proof-of-concept deployments to refine value propositions and demonstrate measurable return on investment.
• Mentor junior team members on best practices for conducting virtual and in-person technical consultations with global clients.
• Navigate complex procurement discussions by providing authoritative guidance on compliance, governance, and identity standards.
• Calibrate communication styles to align with the distinct priorities of technical practitioners and executive decision-makers.
• Maintain a current awareness of the broader identity and access management ecosystem to contextualize competitive differentiators.

Requirements

• You possess a minimum of five years of cumulative experience in customer-facing technical roles focused on identity, access, or security domains.
• You have a proven track record of managing the technical aspects of the sales cycle in close partnership with account executives and deal champions.
• You demonstrate exceptional proficiency in explaining intricate software architectures, protocols, and data flows to both technical and non-technical stakeholders.
• You hold a strong understanding of modern authentication protocols, including but not limited to OAuth 2.0, OpenID Connect, and SAML 2.0.
• You have hands-on experience with at least one major cloud platform, such as AWS, Azure, or GCP, and their identity services.
• You are adept at diagnosing integration issues across diverse technology stacks, including legacy systems and contemporary cloud-native applications.
• You exhibit a high level of comfort when operating in ambiguous situations, where requirements are evolving and solutions are not immediately apparent.
• You hold a background in consulting or professional services where you managed client expectations and delivered complex technical outcomes.

Practical notes

The engagement is Full-time, and the position is based in Dublin, Ireland. This role requires travel to client sites across the EMEA region as necessary to conduct assessments and present solutions. Candidates must be eligible to work in Ireland without sponsorship, as the company is unable to sponsor visas for this position at this time. The standard application process applies, and interviews will be conducted virtually and potentially in person depending on the final hiring workflow.