Senior Product Operations Manager, Auth0

About the role

In this pivotal role, you will be an essential part of the Auth0 Product leadership team, focusing on the management of vital operational processes and project logistics. Reporting directly to the Chief of Staff and Head of Operations, your contributions will be crucial in ensuring that the product organization operates smoothly and efficiently. This position offers an exciting opportunity to influence the direction of product initiatives while enhancing team productivity.

Key facts

What you'll do

• Oversee the daily operational responsibilities for the Auth0 product leadership team, ensuring all tasks are executed efficiently.
• Manage project tracking and provide logistical support for the Chief of Staff, facilitating seamless operations.
• Foster effective communication among internal stakeholders to ensure that product initiatives remain on track and deadlines are met.
• Implement and manage administrative and strategic projects aimed at boosting team productivity and operational efficiency.
• Analyze current workflows and identify areas for improvement, proposing solutions to streamline processes.
• Collaborate with various departments to align product goals with overall business objectives, ensuring a cohesive approach.
• Prepare and present reports on project status and operational metrics to senior leadership, providing insights for decision-making.
• Assist in the onboarding of new team members, ensuring they are well-integrated into the product operations framework.
• Organize and facilitate team meetings, ensuring that agendas are set and follow-ups are tracked effectively.
• Support the development of training materials and resources to enhance team capabilities and knowledge.
• Engage in continuous learning about industry trends and best practices in product operations to bring innovative ideas to the team.
• Act as a liaison between the product team and other departments, ensuring that all parties are informed and aligned on project goals.

Requirements

• Demonstrated experience in a dynamic product or operations setting, with a focus on delivering results in fast-paced environments.
• Exceptional verbal and written communication skills, enabling effective collaboration across various teams and levels of the organization.
• Proven ability to juggle multiple projects at once while maintaining a keen attention to detail and organization.
• A solid track record of providing support to senior leadership teams, showcasing your capability to manage high-level responsibilities.
• Strong analytical skills, with the ability to assess processes and recommend improvements based on data-driven insights.
• Familiarity with product operations methodologies and best practices, ensuring a solid foundation for your work.

Nice to have

• Experience with project management tools and software, enhancing your ability to track and manage projects effectively.
• Knowledge of workflow optimization techniques, allowing you to implement strategies that improve team efficiency.
• Previous exposure to identity infrastructure or related fields, providing context for the product landscape at Auth0.
• A background in training or mentoring team members, contributing to a culture of continuous improvement and learning.

Skills & tools

• Proficient in product operations methodologies, ensuring that you can apply best practices to your work.
• Familiarity with project management software, enabling you to track progress and manage tasks efficiently.
• Strong executive communication skills, allowing you to convey information clearly and effectively to senior leadership.
• Expertise in workflow optimization techniques, helping to streamline processes and enhance productivity.

Practical notes

This position is located in Toronto, Ontario. Candidates should be prepared to thrive in a fast-paced environment that emphasizes identity infrastructure and product operations. The role demands a proactive approach, with a focus on delivering results and supporting the product leadership team in achieving their goals. Applicants should be ready to engage in a dynamic work culture that values innovation, collaboration, and continuous improvement.

META

Company: Okta

Title: Senior Product Operations Manager, Auth0

Listed

location: Toronto, Ontario, Canada

About the company

The Okta and Auth0 Platforms enable secure access, authentication, and automation - putting identity at the heart of business security and growth.