Product Operations Analyst

About the role

Numeral is building the future of tax operations for digital businesses. Across 47 states and more than 70 countries, regulations create a heavy lift for teams that must stay compliant while moving fast. The company removes this burden so organizations can focus on their core mission. Founded in 2023, Numeral is the largest and fastest-growing AI-native tax solution. It has raised over $57 million from Benchmark, Mayfield, Y-Combinator, and other investors. The company serves over 3,000 paying customers and has more than tripled its revenue every year since launch.

This role is Product Operations Analyst. You will architect analytics and reporting for tax workflows, owning the full journey from intake to partners. The position is ideal for someone who enjoys AI-Native tooling, navigating regulations, and building clarity from complex data. You will operate inside a fast scaling startup where speed and precision define daily output.

You will design intake structures that funnel messy tax data into usable formats for analysis. You will construct SQL queries and logic to transform raw events into metrics for product decisions. You will guide AI tools like Claude Code to accelerate query writing and surface insights faster. You will review outputs with stakeholders, ensuring metrics align with tax rules and product goals. You will ship dashboards and documentation that help teams understand performance and risk. You will coordinate with partners to validate data models and refine requirements over time. You will maintain operational visibility by tracking anomalies, delays, and edge cases in workflows. You will support iterative improvements that let the product adapt to shifting regulations.

The role requires one to three years of professional experience in analytical or product adjacent work. You must handle complex information with strong SQL capabilities and comfort wrangling datasets. You should use or wish to use AI tools such as Claude Code to amplify your productivity. You must thrive in a high autonomy environment typical of early stage startups. You must live in or be ready to move to San Francisco for this position. You must embrace uncertainty and want rapid growth within a scaling organization. You must work beyond standard hours when necessary to advance critical objectives. You must care deeply about user experience and solving the problems of digital businesses.

Nice to have experience serving digital businesses operating across many tax jurisdictions. Required skills and tools include SQL, Claude Code, and broader AI tooling. The company offers a competitive salary and equity, allowing you to share directly in the company's success. Full medical, dental, and vision coverage is included. Wellness perks feature Headspace and the Peloton One App. A 401(k) helps you build long-term financial security. Lunch and snacks are provided when you are in the office. Regular team offsites and company events occur as the company grows. The culture is built on ownership, where your work matters and people will see it.

What you'll do

• Architect analytics and reporting for tax workflows, owning the full journey from intake to partners.
• Design intake structures that funnel messy tax data into usable formats for analysis.
• Construct SQL queries and logic to transform raw events into metrics for product decisions.
• Guide AI tools like Claude Code to accelerate query writing and surface insights faster.
• Review outputs with stakeholders, ensuring metrics align with tax rules and product goals.
• Ship dashboards and documentation that help teams understand performance and risk.
• Coordinate with partners to validate data models and refine requirements over time.
• Maintain operational visibility by tracking anomalies, delays, and edge cases in workflows.
• Support iterative improvements that let the product adapt to shifting regulations.
• Translate complex tax regulations into logic that can be implemented in data models.
• Partner with engineering to ensure data pipelines support accurate tax outcomes.
• Identify gaps in reporting and drive projects to close them with minimal latency.
• Synthesize findings from multiple tools into narratives that inform product roadmaps.
• Champion best practices for data quality across tax operations and product teams.

Requirements

• One to three years of professional experience in analytical or product adjacent work.
• Handle complex information with strong SQL capabilities and comfort wrangling datasets.
• Capacity to work with AI tools such as Claude Code to boost personal productivity.
• Thrive in a high autonomy environment typical of early stage startups.
• Live in or be ready to move to San Francisco for this position.
• Embrace uncertainty and want rapid growth within a scaling organization.
• Work beyond standard hours when necessary to advance critical objectives.
• Care deeply about user experience and solving the problems of digital businesses.
• Comfortable navigating regulations and seeing how data impacts compliance outcomes.

Nice to have

• Experience serving digital businesses operating across many tax jurisdictions.

Practical notes

Numeral is transforming how taxes get done. Digital businesses are currently bogged down by a painful web of regulations across 47 states and 50+ countries. We're eliminating this burden so teams can focus on their core mission.