Chargé(e) de clientèle marché secondaire

About the role

In the role of , you will be integral to the management and processing of secondary market client accounts. This position involves a variety of responsibilities, including the handling of new mandates and ensuring that all necessary documentation is complete and accurate. You will play a crucial role in liaising with multiple stakeholders, including property owners, accountants, notaries, and syndics, to facilitate smooth transactions. Your attention to detail and organizational skills will be essential in managing the sales files and maintaining effective communication with clients throughout the process.

Key facts

What you'll do

• Receive and process property owner agreements submitted through our internal platform, ensuring all necessary information is captured.
• Conduct thorough checks to confirm the completeness of seller files, including regular follow-ups with stakeholders such as owners, accountants, notaries, and property managers.
• Gather essential documents from various sources, including identity proofs, financial statements, property titles, and management records.
• Draft exclusive sales mandates and assist in the electronic signature process to ensure compliance and efficiency.
• Organize necessary diagnostics by coordinating with service providers and managing billing follow-ups to maintain project timelines.
• Send preemption rights to operators and track responses to facilitate timely decision-making.
• Compile and transmit complete sales files to notaries for instruction, ensuring all legal requirements are met.
• Update and manage ongoing mandates, keeping clients informed about the status of their files and addressing any inquiries they may have.
• Regularly update sales files by monitoring diagnostics and requests from syndics and landlords, ensuring all data is current and accurate.
• Process client follow-ups, manage price adjustments, and ensure proper archiving of all relevant documents for future reference.

Requirements

• A minimum of a Bac +2 qualification, ideally in real estate (such as BTS Professions Immobilières) or in management/administration (like BTS GEA), or an equivalent qualification.
• Prior successful experience in a management or assistant role within the real estate sector, including transaction management, property management, or sales administration.
• Proficient in office tools, particularly Excel, as well as industry-specific software and CRM systems.
• Excellent written communication skills and the ability to engage effectively with a diverse range of stakeholders.
• Strong attention to detail, reliability, and the ability to meet deadlines consistently in managing files.
• Well-organized, autonomous, and capable of juggling multiple files and tasks simultaneously.
• A proactive approach to problem-solving and a willingness to take initiative in various situations.
• A customer-oriented mindset, with a focus on delivering high-quality service to all clients.

Nice to have

• Experience in property management software or real estate CRM systems, which can enhance your efficiency in the role.
• Familiarity with the legal aspects of property transactions, including understanding contracts and property rights.
• Previous involvement in customer service roles that have honed your interpersonal skills and ability to manage client expectations.
• A background in financial administration or accounting, which can provide additional insights into the financial aspects of property transactions.

Skills & tools

• Proficiency in Microsoft Excel and other office productivity tools to manage data effectively.
• Familiarity with CRM software and internal management platforms to streamline processes and enhance communication.
• Strong organizational skills to manage multiple projects and deadlines efficiently.
• Excellent verbal and written communication abilities to interact with clients and stakeholders effectively.
• A detail-oriented mindset to ensure accuracy in all documentation and processes.
• Basic understanding of real estate regulations and market dynamics to navigate the industry effectively.

Practical notes

• The position offers an attractive salary range between €30,000 and €34,000, commensurate with experience and qualifications.
• Employees will receive meal vouchers as part of their benefits package, enhancing overall job satisfaction.
• The role provides a unique opportunity to work autonomously while being supported by a well-established group recognized in the real estate sector.
• Nexity is committed to fostering an inclusive workplace and welcomes applications from individuals of all backgrounds, including those recognized as disabled workers.

Nexity, as a leading player in the real estate market, is dedicated to providing innovative solutions and exceptional service to its clients. As a subsidiary of Perl, ULIIS specializes in supporting property dismemberment operations and social rental usufruct. By coordinating all stakeholders involved in a project, including social landlords, investors, developers, and property managers, ULIIS ensures comprehensive oversight and security throughout the lifecycle of each project. With a strong foundation built on expertise developed alongside Perl, ULIIS is well-positioned to support both group operations and those of external partners effectively. Join us at Nexity and contribute to our mission of delivering excellence in real estate services.