Senior Account Executive

About the role

New Relic is actively seeking a Senior Account Executive to spearhead the acquisition of new customers and drive sustainable revenue growth within the dynamic French market. In this capacity, the successful candidate will be entrusted with owning a specific geographic territory, cultivating and nurturing relationships across a diverse spectrum of target accounts, and ultimately closing complex, multi-year subscription agreements for the company's leading observability platform. The core mandate of this position is singularly focused on the generation of new logos, ensuring that expansion is fueled by fresh business rather than the management of existing relationships. This role demands a proactive and strategic mindset, as you will be the primary driver responsible for identifying high-value opportunities and transforming them into long-term, strategic partnerships. You will act as the key link between New Relic's innovative technology and the pressing business challenges faced by your assigned customers. Success in this position will be measured by your ability to not only meet but exceed strict booking and revenue targets. Ultimately, you will be shaping the future of observability adoption in France by securing strategic deals that deliver measurable value to both the client and New Relic.

Key facts

What you'll do

• Assume full ownership of a designated territory, engaging with stakeholders at every organizational level to establish durable and profitable partnerships.
• Conduct in-depth analysis of customer business strategies and current technological landscapes to identify critical pain points and align them with the most suitable New Relic observability solutions.
• Drive your own proactive prospecting initiatives, complementing centralized marketing efforts, to consistently build a robust and high-quality sales pipeline.
• Establish and maintain influential relationships with C-level executives, key decision-makers, and operational influencers to generate executive-level sponsorship.
• Proficiency in navigating and executing large-scale, multi-year subscription deals by applying the company's established sales methodology and best practices.
• Leverage comprehensive public intelligence, including executive appointments, press releases, and competitive movements, to identify and capitalize on emerging demand triggers.
• Meticulously maintain accurate sales forecasts and pipeline documentation within Salesforce, ensuring all activities are recorded to support precise forecasting and strategic planning.
• Develop a deep working proficiency across the entire suite of New Relic product lines to effectively articulate value and address complex customer inquiries.
• Coordinate effectively with sales support and internal teams indirectly, providing clear direction and leadership to ensure seamless deal execution.
• Demonstrate a proven ability to build advisory-level relationships, offering strategic insights around quality optimization and manufacturing intelligence to guide customer success.
• Recognize and adapt to the distinct needs of various stakeholders, from technical end-users to financial decision-makers, to tailor the sales narrative accordingly.
• Uphold the highest standards of data stewardship and compliance, understanding that this role involves managing sensitive customer information.

Requirements

• Bring to the table significant, quantifiable experience as an account owner in a quota-carrying sales role within a software or technology-driven environment.
• Show a clear and demonstrable history of new business acquisition, with a focus on securing initial contracts rather than managing renewals.
• Possess a proven track record of closing multi-year, subscription-based Software as a Service (SaaS) agreements.
• Exhibit a history of building advisory relationships that focus on strategic topics such as quality management and manufacturing insights.
• Display strong leadership qualities, with the ability to indirectly coordinate and collaborate with sales support and other internal departments.
• Be recognized by prospective accounts as a true domain expert in the observability and monitoring space.
• Maintain fluency in both French and English, enabling confident communication in all professional interactions.
• Adhere to strict eligibility criteria, including the successful passage of a criminal background check due to the sensitive nature of customer data.
• Be prepared to potentially pass export compliance assessments as part of the onboarding and security protocols.

Nice to have

• Preferred knowledge and experience with the New Relic observability platform and its core functionalities.
• Familiarity with established SaaS sales methodologies and pipeline management frameworks.
• Prior experience working within a flexible workforce model, adapting seamlessly to office-based, remote, or hybrid schedules.

Practical notes

• Visa sponsorship is explicitly not available for this role, and candidates must possess the right to work in France.
• A mandatory criminal background check is required due to the responsibilities associated with customer data stewardship.
• Certain positions within the recruitment process may require passing an export compliance assessment to ensure regulatory adherence.
• The company maintains a strict policy regarding recruitment agencies; unsolicited resumes from agencies without a signed agreement will not be accepted.
• Any candidate requiring accommodation to complete the application process is requested to contact resume@newrelic.com directly.