Global Supply Manager
Job description
About the role
You own the commercial strategy and end-to-end performance of a portfolio of suppliers that span every major category used in the Neuralink Implant and Robot. You are a generalist who moves across machined parts, molded plastics, electromechanical assemblies, PCBAs, raw materials, optics, hermetic packaging, coatings, and biocompatible materials. You drive sourcing strategy, negotiate contracts and pricing, manage supplier performance, and are the single point of accountability for the commercial health of your portfolio. We expect you to learn new categories rapidly, be comfortable owning commodities you have not personally sourced, and develop the technical fluency required to negotiate credibly with engineering-led suppliers. You will own a focused portfolio under mentorship as an early-career GSM, or own multi-commodity strategy and lead the most complex negotiations as a senior or staff GSM.
Key facts
What you'll do
Define and execute end-to-end sourcing strategy for a portfolio of mechanical, electromechanical, electronic, optical, raw-material, and biocompatible-material commodities used in the Implant and Robot.
Identify, qualify, and onboard new suppliers to build a global, resilient supplier base with deliberate dual-sourcing and geographic-risk strategies.
Own supplier selection, evaluation, scoring, and award recommendations while driving technical and commercial requirement definition.
Negotiate contracts, MSAs, statements of work, NDAs, quality agreements, and IP terms in partnership with Legal and Finance to protect Neuralink's IP and regulatory position.
Build should-cost models and total-cost-of-ownership analyses and lead year-over-year cost reduction through VAVE, resourcing, redesign, payment-term, freight, and yield levers.
Own pricing negotiation for materials and services that impact the manufacturing of Neuralink's products.
Partner with Design and SIE teams on Design for Manufacturability, Design for Cost, and make/buy decisions early in the development cycle before designs are frozen.
Manage supplier performance against quality, delivery, cost, and responsiveness scorecards and lead quarterly business reviews to drive corrective action.
Own capacity planning and capacity commitments with suppliers to align with Neuralink's clinical-build and commercial-ramp forecasts, including upside scenarios.
Be the commercial single point of accountability when a supply issue threatens a clinical or commercial build, leading escalation through recovery.
Drive supply-risk management by mapping sub-tier dependencies, monitoring geopolitical and financial-health risk, and building mitigation plans like inventory buffers and dual-source strategies.
Manage end-of-life and obsolescence for sourced components and ensure transitions to replacement parts are planned, qualified, and communicated.
Partner with cross-functional teams including Quality, Design Engineering, Manufacturing, Planning, and Finance to ensure supplier commitments are met.
Continuously improve supply chain processes, data integrity, and supplier relationships to increase resilience and performance over time.
Requirements
You possess a bachelor's degree or equivalent practical experience.
You have 3+ years of experience in supply chain, procurement, or sourcing in a high-tech, medical device, or regulated environment.
You have experience managing a portfolio of suppliers across multiple categories and commodities.
You are comfortable interpreting technical specifications and working with engineering teams on design and cost tradeoffs.
You have demonstrated success in negotiating contracts and commercial terms with external suppliers.
You have experience using should-cost and total-cost-of-ownership analysis to drive pricing and cost reduction.
You have strong quantitative skills and can manage supplier performance data to inform decisions.
You are fluent in English, both written and verbal, and can communicate effectively with technical and executive stakeholders.
You are comfortable operating in a fast-paced, ambiguous, mission-critical environment where decisions impact human health.
You are willing to travel occasionally within North America for supplier visits, meetings, and audits.
You are legally authorized to work in the United States without sponsorship for this role.
You are based in or are willing to relocate to Austin, Texas, or South San Francisco, California, for this role.
Nice to have
Experience in medical device or neurotechnology supply chains.
Prior exposure to biologics, coatings, or implantable materials.
Experience with ISO 13485 or regulatory quality requirements in medical devices.
Knowledge of manufacturing processes for machined parts, plastics, and PCBA assembly.
Experience with supplier development and capacity-building programs.
Familiarity with risk management frameworks such as ISO 14001 or supply chain risk tools.
Experience in robotics or high-precision electromechanical systems.
Practical notes
This role may require travel within North America for supplier visits, meetings, and audits.
You must be legally authorized to work in the United States without sponsorship for this role.
You must be based in or be willing to relocate to Austin, Texas, or South San Francisco, California for this role.