Sales Manager (AZ)

About the role

NerdWallet Small Business is dedicated to helping entrepreneurs and small business owners achieve their financial goals and expand their companies. We provide customized financial solutions by leveraging our proprietary technology combined with deep financial knowledge. The Sales Manager will be responsible for leading a team of sales professionals, guiding them to surpass their targets, and collaborating with other departments to drive overall business growth. This role requires strategic leadership, strong coaching skills, and the ability to analyze sales data to inform decision-making. The ideal candidate will be a motivated leader who thrives in a fast-paced, metrics-driven environment and is passionate about supporting small businesses through innovative financial solutions.

Key facts

What you'll do

• Lead, manage, and motivate a team of 6 to 8 Account Executives, fostering a collaborative and high-performance sales environment.
• Establish clear performance expectations and hold team members accountable for meeting or exceeding sales targets.
• Conduct regular coaching sessions through team meetings and one-on-one reviews to develop individual skills and improve overall team performance.
• Monitor sales activities, including phone interactions and outreach efforts, to ensure high-quality engagement and identify areas for process improvement.
• Analyze sales pipeline data and performance metrics to develop strategies that optimize sales effectiveness and achieve revenue goals.
• Use data-driven insights to adapt sales strategies in a fast-paced environment, ensuring the team remains aligned with company objectives.
• Encourage a culture of innovation by motivating team members to contribute new ideas, solutions, and creative approaches to sales challenges.
• Maintain a positive leadership presence during periods of change, providing steady guidance and support to your team.
• Collaborate closely with marketing, product, and customer support teams to align goals, resolve issues, and ensure seamless execution of sales plans.
• Play an active role in recruiting, interviewing, and onboarding top sales talent to strengthen the team.
• Participate in strategic projects beyond core sales responsibilities, contributing to broader business initiatives and growth plans.
• Track and report on sales performance, providing insights and recommendations to senior management to inform decision-making.
• Develop and implement sales training programs and resources to enhance team capabilities and product knowledge.
• Foster a positive and inclusive team culture that promotes professional development and employee engagement.
• Stay informed about industry trends, competitive landscape, and emerging opportunities to keep the sales team ahead of market changes.

Requirements

• Minimum of 2 years of experience managing a team of at least 4 Account Executives or similar sales professionals.
• Proven success in a quota-carrying sales role, demonstrating the ability to meet or exceed sales targets consistently.
• Strong coaching and leadership skills, with the ability to develop team members with varying experience levels and learning styles.
• Experience in a transactional sales environment with high outbound activity and a focus on high-volume outreach.
• Analytical mindset with the ability to interpret performance data, identify trends, and implement data-driven strategies.
• Excellent written and verbal communication skills, capable of clearly conveying expectations, providing feedback, and motivating the team.
• Ability to collaborate effectively across departments, building strong relationships with marketing, product, and support teams.
• Problem-solving mindset with adaptability to changing priorities and a dynamic sales environment.
• Proficiency with CRM platforms, with Salesforce experience preferred.
• Strong organizational skills and attention to detail to manage multiple priorities and projects simultaneously.
• Self-motivated and proactive, with a passion for sales and supporting small business growth.

Nice to have

• Experience in FinTech, small and medium-sized business (SMB) sectors, or lending industries.
• Knowledge of financial products and services tailored to small businesses.
• Prior experience working in a fast-growing startup or technology-driven environment.

Skills & tools

• Salesforce (CRM)

Practical notes

• This role is based in Scottsdale, AZ, and requires on-site presence at the company's office.
• The company offers a comprehensive benefits package, including medical, dental, and vision plans.
• Employees receive flexible vacation policies, 11 holidays, and a company shutdown period.
• Additional benefits include new parent leave, mental health support, and a paid sabbatical after five years of employment.
• The company provides FSA/HSA accounts with contributions from the employer, as well as monthly wellness stipends.
• For remote employees, WiFi stipends and work-from-home equipment stipends are available.
• The company also offers cell phone stipends for eligible employees.
• NerdWallet provides a 401K plan with a 4% company match.
• Employees have access to financial products and guidance from a Certified Financial Planner.
• Employer-paid disability and life insurance are included as part of the benefits package.
• NerdWallet is committed to equal opportunity employment and participates in the E-Verify program.