Solutions Architect

About the role

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You will work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You will be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role can be based remotely in Ireland.

Key facts

What you'll do

• Analyze complex business requirements and translate them into robust, scalable technical architectures using MongoDB technologies.
• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB.
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders.
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation).
• Demonstrate MongoDB solutions within complex enterprise environments, validating performance characteristics and operational workflows for stakeholders.
• Evaluate existing customer infrastructures and identify migration pathways or modernization strategies to realize the benefits of a distributed data platform.
• Develop and execute technical proof of concepts that de-risk adoption and validate application design assumptions before full-scale implementation.
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events.
• Build and maintain strong Customer Success relationships, building champions and ensuring alignment between technology deployments and business outcomes.
• Innovate and Improve: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members.
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends.
• Translate intricate technical concepts into compelling narratives that influence executive decision-making and accelerate deal progression.
• Own the technical narrative from discovery through to implementation, ensuring alignment between stakeholder expectations and solution capabilities.
• Partner with Product Management and Engineering teams to shape the future roadmap based on real-world customer demands and observed pain points.

Requirements

• 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role.
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity.
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem.
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology.
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership.
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle.
• The ability to travel up to 25%.
• A Bachelor's degree or equivalent work experience.

Nice to have

• Experience developing, deploying, or supporting applications with any of the major cloud providers.
• Experience working in a technical pre-sales capacity.
• Experience with database programming and data models.
• Experience in data engineering or AI/ML projects.
• Understanding of popular sales methodologies/frameworks such as MEDDPICC/ Command of the Message.
• A MongoDB Certification.
• A Cloud Provider Certification.

Practical notes

• The ability to travel up to 25% is required.
• This role can be based remotely in Ireland.