Director, Healthcare Partnerships

About the role

The Director of Healthcare Partnerships is responsible for architecting and deepening strategic relationships with healthcare organizations that possess regional influence or national scale, often operating across multiple service lines such as Long-term Care, Post-discharge support, and Chronic Care nutrition programs. This leader will cultivate a partnership mindset, ensuring that Mom's Meals is perceived not merely as a vendor but as an indispensable extension of each healthcare partner's clinical team dedicated to quality outcomes and superior customer service. The role demands a passionate advocate for nutrition who believes food is medicine and can translate that belief into tangible value for complex healthcare systems. Success in this position will be defined by the ability to identify new growth opportunities and align Mom's Meals capabilities with the strategic goals of large healthcare networks. The Director will provide visionary leadership and hands-on guidance to a team of regional field-based Managers of Healthcare Partnerships, fostering collaboration and best practices. This position requires a proactive approach to market intelligence, using insights to position Mom's Meals as the industry leader in medically tailored meals and nutritional support. The role is critical in bridging the gap between clinical needs and operational execution through strong consultative selling. Ultimately, the Director will drive revenue growth and solidify long-term strategic partnerships that enhance patient outcomes and support value-based care initiatives.

Key facts

What you'll do

Establish and execute a comprehensive partnership strategy for assigned regional territories within the healthcare sector.

Lead and mentor a team of regional Healthcare Partnership Managers, providing coaching, performance management, and career development.

Champion the Mom's Meals value proposition by articulating the impact of medically tailored meals on readmission rates and population health metrics.

Collaborate with internal stakeholders to develop customized meal program solutions that address the unique challenges of post-discharge recovery.

Analyze market trends and customer feedback to refine product offerings and ensure alignment with the evolving needs of healthcare organizations.

Build and maintain executive-level relationships with key decision-makers in long-term care facilities and health systems.

Own the end-to-end sales cycle, from initial discovery through contract negotiation and implementation to ensure seamless onboarding.

Drive the expansion of existing accounts by identifying new service lines and growth opportunities within current customer portfolios.

Implement data-driven approaches to track territory performance, monitor sales metrics, and adjust strategies to achieve or exceed targets.

Serve as a subject matter expert on healthcare policy and reimbursement models related to nutrition and meal support services.

Coordinate cross-functional initiatives with Product, Operations, and Clinical teams to enhance the customer experience.

Develop and maintain detailed pipeline reports and forecasting accuracy to support strategic business planning.

Represent Mom's Meals at industry conferences and healthcare events to strengthen brand presence and thought leadership.

Foster a culture of innovation within the team by encouraging new ideas for improving service delivery and partnership models.

Ensure all operational activities comply with company standards, regulatory requirements, and ethical business practices.

Requirements

Must reside in or near a major airport hub to facilitate regional travel and team collaboration.

Must possess a Bachelor's degree in Healthcare Administration, Nutrition, Public Health, or a related field.

Must have a proven track record of managing and leading a team of sales professionals in a healthcare environment.

Must demonstrate expertise in consultative selling and complex B2B sales cycles within the healthcare industry.

Must have a deep understanding of the long-term care and post-acute care markets and their specific nutritional needs.

Must be able to interpret data and translate insights into actionable strategies for improving program adoption and outcomes.

Must hold a valid driver's license and be willing to travel regionally to meet with partners and attend business meetings.

Must have at least five years of progressive experience in healthcare sales or partnership management.

Must exhibit strong written and verbal communication skills to effectively engage with C-suite executives and clinical leaders.

Must have a history of exceeding performance quotas and achieving ambitious sales targets in a previous role.

Must be comfortable working autonomously and managing multiple priorities in a fast-paced, deadline-driven environment.

Must possess strong problem-solving skills to navigate objections and find mutually beneficial solutions for clients and the company.

Must be proficient in using CRM software to manage relationships, track interactions, and report on key performance indicators.

Must align with the core values of collaboration, integrity, and a relentless focus on customer service.

Nice to have

Prior experience with value-based care models and alternative payment models is strongly preferred.

Experience with meal support programs for chronic conditions such as diabetes, heart disease, or renal disease.

Knowledge of healthcare compliance regulations, such as HIPAA and CMS guidelines, is a significant advantage.

Experience managing territory plans and conducting competitive analysis within the healthcare space.

Practical notes

Salary Range: $136,000.00 - $160,000 plus 30% bonus target

PTO, holiday pay and holiday of choice

401(k) match

Life insurance

Short-term disability

Health, dental and vision insurance

Maternity/paternity leave

Health savings account (HSA)

Flex spending accounts (FSA) - health and dependent care

Engagement: Full-Time, Remote

Location: Ankeny, IA

Travel: Regional travel may be required

Visas: Not applicable

Hours: Full-time (exempt)