Partner Technical Enablement

About the role

At Meter, we prioritize a channel-first approach, relying on our partners to drive every deal. This position is dedicated to empowering partner technical teams, transforming them into advocates for our networking solutions. The focus will be on creating comprehensive training programs, hands-on labs, and engaging content that effectively demonstrate the value of our offerings.

Key facts

What you'll do

• Design and implement a robust technical training curriculum, initiating with in-person lab sessions in San Francisco aimed at equipping partner sales engineers with the skills to independently scope and validate network designs.
• Expand training initiatives to additional locations across the United States, ensuring a consistent and high-quality learning experience for all partners.
• Establish lab environments that accurately simulate complex, multi-site, and multi-stack production scenarios, providing partners with realistic hands-on experience.
• Oversee the production and management of the Meter Pulse video series, which includes scripting, technical validation, and the overall production process to ensure high-quality educational content.
• Work closely with the marketing team to review and refresh technical materials available on the Meter Partner Portal, ensuring that all collateral is up-to-date and relevant.
• Conduct live training sessions, showcasing Meter's solutions and representing the company at various partner conferences and industry expos to strengthen relationships and promote our offerings.
• Gather feedback from partner teams to continuously improve training materials and delivery methods, ensuring that the content remains effective and engaging.
• Collaborate with cross-functional teams to align training objectives with business goals and partner needs, fostering a cohesive approach to technical enablement.

Requirements

• Extensive experience in enterprise networking, with hands-on expertise in LAN/WAN, switching, routing, wireless technologies, and security protocols.
• A proven track record in roles that involve direct interaction with clients or partners, such as Sales Engineer, Technical Marketing Engineer, or Technical Trainer.
• Strong ability to create high-quality technical documentation, including lab guides, Learning Management System (LMS) modules, and engaging video demonstrations.
• Excellent presentation skills, capable of conveying complex technical concepts to large groups while also providing tailored support to experienced engineers on a one-on-one basis.
• Familiarity with the latest networking technologies and trends, ensuring that training content is relevant and up-to-date.
• Strong organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.

Nice to have

• Experience in a partner-facing role with a solid understanding of the channel ecosystem, including Value-Added Resellers (VARs), Managed Service Providers (MSPs), Technical Service Distributors (TSDs), Technical Advisors (TAs), and other distributors.
• A background in instructional design or experience in developing multi-stage technical training programs that cater to diverse learning styles.
• Previous experience in a hybrid work environment, demonstrating adaptability and effective communication skills in both in-person and remote settings.

Skills & tools

• Proficiency in enterprise networking architecture and design principles.
• Expertise in creating technical content that is both informative and engaging.
• Strong public speaking and presentation skills, with the ability to captivate and educate audiences.
• Knowledge of instructional design methodologies to enhance the effectiveness of training programs.
• Familiarity with Meter Learn, our internal platform for training and development.

Practical notes

• This position operates in a hybrid model, with a base in San Francisco.
• Candidates are required to review the Meter Job Applicant Privacy Notice before submitting their applications to ensure understanding of our privacy practices.
• We encourage applicants from diverse backgrounds to apply, as we value a variety of perspectives and experiences in our team.
• The role offers a competitive salary range, along with equity options, reflecting our commitment to attracting top talent in the industry.
• Join us at Meter to make a significant impact on our partner relationships and contribute to the growth of our innovative networking solutions.