Health Systems Business Development Manager

About the role

Bend Health, a company within the Lyra Health organization, is looking for an experienced Health Systems Business Development Manager to join their team. The ideal candidate brings a strong background in business development, healthcare sales, or consulting and holds a genuine passion for mental health and improving access to care. Storytelling is considered a critical skill for this position, and the manager should be comfortable using narratives and real-world examples to illustrate complex concepts for diverse audiences. This role demands a combination of verbal communication, written communication, project management, and quantitative abilities, and the successful candidate will bring a strong sense of urgency and deep empathy to every professional interaction.

Key facts

What you'll do

• Build and maintain relationships with health system leaders and key stakeholders across the healthcare industry
• Develop and execute strategic business development plans targeting healthcare organizations and large integrated delivery systems
• Present Lyra Health mental health solutions, including Lyra Empower, the only fully integrated AI-powered platform, to prospective health system partners
• Create and deliver compelling narratives that effectively communicate the value of evidence-based mental health care to diverse audiences
• Collaborate with cross-functional teams including clinical, product, and marketing to identify new business opportunities and partnerships
• Manage a structured pipeline of prospects and track progress through each stage of the sales cycle with attention to detail
• Prepare detailed quantitative analyses and reports to support business development strategy and informed decision making
• Travel to customer sites approximately 40 percent of the time for in-person meetings and relationship building activities
• Leverage Excel and Google Sheets for data tracking, forecasting, pipeline management, and comprehensive reporting purposes
• Use presentation software to create clear, persuasive materials tailored for health system audiences and organizational leaders
• Serve as a subject matter expert on mental health care delivery and Lyra integrated care model and solutions
• Maintain an obsessively organized approach to managing multiple concurrent projects, deadlines, and competing priorities

Requirements

• Proven background in business development, healthcare sales, or management consulting with a demonstrated track record of success
• Strong passion for mental health and a deep commitment to improving access to quality behavioral health care
• Demonstrated storytelling ability with a history of engaging diverse audiences and making complex ideas accessible to others
• Proficiency in verbal and written communication for professional settings and formal presentations to external stakeholders
• Experience with project management and the ability to manage multiple concurrent workstreams without losing focus or quality
• Comfort with quantitative analysis and data-driven decision making to inform business development strategies and priorities
• Advanced proficiency in Excel or Google Sheets for data management, analysis, and detailed reporting on a regular basis
• Familiarity with Powerpoint or Google Slides for creating polished presentations and professional proposal materials consistently
• Ability to bring a strong sense of urgency and genuine empathy to daily work and all professional interactions
• Willingness to travel approximately 40 percent of the time to meet customers directly at their respective locations

Nice to have

• Experience working within or alongside health plan organizations and payer networks in a business development capacity
• Familiarity with AI-powered healthcare platforms and digital health technology solutions used in clinical care settings
• Background in peer-reviewed research or evidence-based clinical care models with measurable patient outcomes and results
• Knowledge of Baltimore, Maryland area health systems, hospitals, and regional provider networks and relationships
• Prior experience presenting to executive-level stakeholders in healthcare settings and industry conferences and events

Skills & tools

• Excel and Google Sheets for data analysis, tracking, forecasting, and comprehensive reporting on business metrics
• Powerpoint and Google Slides for creating professional presentations and persuasive proposal materials for partners
• Verbal communication skills for stakeholder engagement, presentations, and effective collaboration across teams
• Written communication for crafting proposals, reports, documentation, and formal correspondence with clarity
• Project management methodologies and organizational systems for maintaining workflow efficiency and meeting deadlines
• Quantitative analysis and forecasting techniques to support strategic business planning and informed decisions

Practical notes

• This role is fully remote with approximately 40 percent customer travel required for in-person meetings and visits
• Candidates must be physically located within commuting distance to Baltimore, Maryland at all times
• The position is with Bend Health, a company operating within the broader Lyra Health organization and network
• Lyra Health serves more than 20 million people globally and over 100 million through health plan partnerships
• The company has delivered more than 15 million sessions of mental health care and published over 35 peer-reviewed studies
• Extensive peer-reviewed research confirms Lyra care model helps people recover twice as fast and achieves a 26 percent annual reduction in healthcare claims costs