Senior Business Intelligence Analyst

About the role

Lyra Health operates at the forefront of mental health solutions for employers, providing support to a global population exceeding 20 million individuals. The organization has administered 13 million mental health sessions, produced over 20 peer-reviewed studies, and established leading outcomes in access, clinical efficacy, and cost management. Research substantiates that Lyra's care model accelerates recovery by 100% and reduces annual healthcare claims expenditures by 26%. Lyra Empower represents a comprehensive, AI-driven platform that unifies premium care with technological innovation to transform access to mental health treatment.

This specific position is integral to a fundamental shift in how the organization utilizes data to inform clinical practice and enterprise strategy. The department is executing a significant, high-tempo transition from legacy cube systems to a contemporary data infrastructure based on Snowflake, dbt, and visualization tools such as Tableau or Sigma. The organization seeks a Senior Business Intelligence Analyst who transcends the role of a dashboard creator. The ideal candidate is an insight authorer possessing the technical proficiency to manage chaotic data sources independently and the strategic acumen to convert intricate logical frameworks into clear, actionable narratives for executive stakeholders. Success requires adaptability within a setting defined by rapid structural evolution, where the migration of tools is perceived as a catalyst for establishing a faster, more dependable single source of truth.

The position is based in a remote capacity located in South Africa, operating within a standard business schedule of eight hours per day, five days per week, aligned with Monday through Friday. Remote employees must ensure access to dependable backup power and maintain a robust, stable internet connection, as these elements are mandatory for effective performance. Due to the international scope of Lyra's operations, the selected individual must demonstrate flexibility to participate in meetings outside of conventional local business hours to support global teams and client requirements.

Core Responsibilities

The role encompasses the complete lifecycle of data projects, from initial requirement gathering to final deployment. You will design structured intake procedures that accurately capture business needs, cleanse incoming data, and establish governance rules that govern the progression of dashboard development. This involves shaping dbt models to ensure data tables reflect care quality objectives, thereby enabling analysts to access reliable and consistent views. You will create visualizations in Tableau or Sigma that simplify complex data joins into straightforward, easily understood narratives for decision-makers.

A critical function is the oversight of data quality reviews, implementing checks and validations to guarantee metric precision prior to public dissemination. You will collaborate closely with engineering partners to facilitate the migration of existing cubes into the Snowflake environment, focusing on enhancing processing speed and system reliability. Building strategic partnerships with product teams is essential to ensure that dashboard initiatives remain synchronized with broader product roadmaps and strategic goals. You will assume end-to-end ownership of the deployment process, conducting thorough checks of visuals, logic, and access controls before any release goes live. also, you will support ongoing system maintenance and documentation, ensuring that all modifications are recorded to maintain transparency for future development efforts.

Required Qualifications

Applicants must possess a minimum of three to five years of professional experience analyzing data within corporate or enterprise environments. Demonstrated hands-on expertise with Snowflake, dbt, and either Tableau or Sigma is mandatory. The candidate must be capable of adhering to a fixed working schedule of 8:00 AM to 5:00 PM, Monday through Friday, based on South African time zones. The ability to work remotely necessitates a reliable contingency plan for power and a high-bandwidth internet connection. Flexibility is required to adjust personal schedules in order to participate in global meetings that occur outside of standard local working hours.

Preferred Qualifications

Prior experience within the mental health, care management, or related sectors is considered a significant advantage. A foundational understanding of the complexities within these fields will allow for more effective data interpretation and stakeholder communication.

Technical Expertise

Proficiency in industry-standard tools is essential, specifically Tableau, Snowflake, and dbt. These platforms form the technical backbone of the analytics function and are required for success in this role.

Administrative Notes

All applicants are advised to verify specific details on the official application portal prior to submission. The information provided here serves as a general overview and does not supersede the official job description.