Executive Director, Strategic Partnerships
Job description
About the role
Executive leadership creates conditions that allow strategic partnerships to broaden reach and accelerate enterprise adoption within healthcare operations. You will own the end-to-end lifecycle of a portfolio of strategic partnerships, translating high-level intent into executable plans that drive measurable outcomes. You will design and own the governance structure for each partnership, ensuring clear roles, responsibilities, and shared incentives. You will act as the primary external executive voice for Luminai, articulating our value proposition to C-suite stakeholders at partner organizations. You will synthesize feedback from the field to continuously refine our product narrative and partnership offerings. You will build a repeatable playbook for launching and scaling partnerships that can be applied across new markets. You will mentor and develop a small team of partnership leaders, elevating their strategic thinking and execution rigor.
Key facts
What you'll do
Establish and own the strategic vision for a portfolio of enterprise partnerships in the healthcare sector, aligning them with Luminai product roadmap and market priorities.
Own the end-to-end lifecycle of partnership deals from initial exploration through negotiation, implementation, and ongoing value realization.
Translate complex operational workflows in healthcare into clear, executable partnership plans that specify value drivers, milestones, and success metrics.
Build and maintain direct relationships with executive sponsors at partner organizations to ensure alignment and timely decision-making.
Own the governance cadence and reporting structures for each partnership, providing transparent oversight of performance against agreed targets.
Synthesize qualitative and quantitative feedback from partners and customers to identify product improvement opportunities and new use cases.
Champion partner success internally, ensuring that Luminai resources, enablement materials, and product updates address real operational needs in the field.
Develop and maintain a repeatable playbook for partnership launches, scaling, and renewals that can be replicated across new accounts and markets.
Own key performance indicators for the partnership portfolio, including revenue contribution, customer adoption, and strategic milestone completion.
Mentor and coach a team of partnership leaders, elevating their capabilities in negotiation, stakeholder management, and strategic planning.
Translate partnership performance data into executive-level narratives that inform leadership decisions and resource allocation.
Identify and pursue incremental expansion opportunities within existing partner accounts, aligning new initiatives with strategic priorities.
Represent Luminai in external forums and industry discussions to strengthen the brand and elevate the visibility of our partnership approach.
Ensure all partnership activities comply with relevant policies, contractual terms, and governance standards established by the executive team.
Requirements
Mastery in selling enterprise software, AI, analytics, and SaaS to CXO-level healthcare executives at large health systems is required after seven or more years to ensure credibility and domain expertise.
Complex sales cycles that span six to twelve months are managed to steer deals to closure, navigating multi-stakeholder dynamics and competitive negotiations.
A consistent record of achieving seven-figure quota attainment and closing seven-figure contracts is required to handle high-value opportunities.
A bachelor's degree is completed to prepare for enterprise-level responsibilities.
At least 25% of time is dedicated to in-person engagement with customers and team members to build trust and understand operational needs.
You have a documented history of operating at enterprise scale, with experience selling into large organizations that involve complex buying committees.
You are fluent in the language of healthcare operations, including the constraints, workflows, and decision-making processes that define provider environments.
You can demonstrate the ability to create and execute multi-year partnership strategies that align incentives across organizations.
You have experience building and maintaining executive-level relationships with sponsors and champions inside customer organizations.
You operate with a bias for action, balancing strategic thinking with the ability to execute detailed plans in fast-moving environments.
You communicate with precision and clarity, adapting your style for executives, technical leaders, and frontline operators.
You hold yourself accountable for outcomes, using data and feedback to iterate on plans and achieve ambitious targets.
You are comfortable making high-stakes decisions with incomplete information and taking responsibility for the results.
You respect confidential information and adhere to strict standards of integrity in all professional interactions.
You are based in the SF Bay Area and able to work full-time onsite with significant in-person engagement requirements.
Practical notes
Typical interview steps
Leadership hiring usually includes a strategy case, a people scenario, and a values conversation. Candidates may be asked to turn around a struggling team or plan for growth. Past results are examined closely, especially how decisions were made. Interviewers dig into specific decisions you made and their consequences. Preparing two or three decision stories with numbers and lessons is the best use of time.
Good to know
Questions to ask
Worth asking in any interview: how the team measures success, who the role works with daily, what the onboarding looks like, and what the company is trying to achieve this year. Asking what past hires did well is a strong final question. Keep the list short and pick the questions that matter most to you.
Career growth
Leadership careers move from manager to senior manager, director, and executive roles. Each step adds more scope and more responsibility for outcomes. The best leaders keep learning how to delegate, communicate, and decide. Leadership careers reward a record of building and developing people. The higher you go, the more your communication shapes the whole organization.
About the company
Healthcare operations have always depended on people to bridge the gaps that technology couldn't. It relies on complex manual work to carry out critical internal processes, yet most health systems don't have enough resources to properly automate these tasks, leaving them stuck in outdated, labor-intensive SOPs.