Regional Billing Manager

About the role

You own the end-to-end billing strategy and execution for a defined region, ensuring that revenue is captured accurately and on schedule. You manage a high-performing billing team and set the standard for process discipline, compliance, and continuous improvement. You act as the primary interface between field operations, project management, and corporate finance to resolve complex billing issues. You safeguard the integrity of contract billing structures, including time and materials, unit pricing, and milestone schedules. You champion the use of data and system tools to drive efficiency, reduce cycle times, and improve the customer billing experience. You ensure that all documentation, approvals, and workflows meet both internal controls and external audit expectations. You lead cross-functional initiatives to enhance billing systems, policies, and training across the region. You serve as a subject matter expert for contract terms and billing compliance, protecting the company's revenue and customer relationships.

Key facts

What you'll do

Lead and manage a team of billing specialists, setting clear performance expectations, providing coaching, and driving accountability across the region.

Own the complete billing lifecycle for assigned projects, from initial invoice creation through approval, submission, and final collection.

Review and approve all invoices, payment applications, lien waivers, and supporting documentation to ensure strict alignment with contract terms.

Partner closely with Project Managers, Operations leaders, and Accounting to validate billing accuracy, completeness, and timely revenue capture.

Interpret complex customer contracts and translate terms into billing rules within various billing software platforms and ERP systems.

Ensure strict compliance with customer-specific requirements, including portal submissions, documentation standards, and audit protocols.

Drive process improvements across billing workflows, controls, and systems to reduce manual effort, errors, and cycle times.

Collaborate with corporate Accounts Receivable and FP&A teams to support collections efforts, resolve billing disputes, and minimize aging balances.

Maintain robust internal controls around billing accuracy, revenue recognition support, and audit readiness at the regional level.

Support month-end and year-end close processes, including revenue reporting, reconciliations, and analysis of billing activity.

Analyze key billing metrics such as cycle time, error rates, and unbilled revenue, and provide actionable insights to regional and corporate leadership.

Partner with IT and Finance leadership to evaluate, select, and optimize billing systems, integrations, and automation opportunities.

Ensure full compliance with company policies, GAAP principles, and industry-specific billing practices and regulations.

Represent Loenbro in cross-functional forums, communicating billing strategy, risks, and recommendations to senior stakeholders.

Requirements

Demonstrate strong experience in construction or industrial services billing, with a deep understanding of contract billing models.

Show proficiency in interpreting time and materials (T&M), unit-based, and milestone billing structures within customer contracts.

Possess proven ability to manage billing operations in a software-driven environment, including ERP and billing platforms.

Exhibit strong analytical skills, with the capacity to interpret billing data, identify trends, and recommend corrective actions.

Display excellent written and verbal communication skills, with the ability to work effectively with cross-functional teams at all levels.

Commit to maintaining the highest standards of accuracy, compliance, and internal control in all billing activities.

Demonstrate a proactive, solutions-oriented mindset, with ownership of complex issues and follow-through to resolution.

Have the legal right to work in the United States, and be able to perform the essential functions of this role in an on-site environment in Cedar Rapids, Iowa.

Nice to have

Previous experience in a billing or revenue operations role within the construction, engineering, or infrastructure services sector.

Familiarity with construction project accounting principles and revenue recognition practices.

Experience with billing compliance, audit readiness, and working alongside internal or external audit teams.

Knowledge of billing systems, ERP integrations, and process automation tools.

Practical notes

This role is based on-site in Cedar Rapids, Iowa, and requires consistent presence during standard business hours.

Travel is not expected as part of this role unless explicitly communicated at time of offer.

Employment is contingent on successful completion of any required background checks and verification of legal work authorization.