Sales Engineer

About the role

Kodem is seeking a dynamic and driven Sales Engineer to join our team in New York, New York. In this full-time position, you will play a crucial role in bridging the gap between our innovative technology solutions and our clients' needs. Your expertise will help us deliver exceptional value to our customers while driving sales growth. You will collaborate closely with the sales and engineering teams to ensure that our offerings meet client specifications and expectations.

Key facts

What you'll do

• Serve as the primary technical resource for the sales team, providing in-depth product knowledge and support during the sales process.
• Collaborate with sales representatives to identify customer requirements and tailor solutions that meet their needs effectively.
• Conduct product demonstrations and presentations to potential clients, showcasing the unique features and benefits of our technology solutions.
• Develop and maintain strong relationships with clients, ensuring a thorough understanding of their business challenges and objectives.
• Assist in the preparation of proposals and RFP responses, ensuring technical accuracy and alignment with client requirements.
• Provide feedback to the product development team based on customer insights and market trends to help shape future product enhancements.
• Participate in trade shows and industry events to promote Kodem's products and services, enhancing brand visibility and generating leads.
• Offer post-sales support, addressing any technical issues or questions that arise, and ensuring customer satisfaction throughout the implementation process.
• Collaborate with cross-functional teams, including marketing and product management, to align sales strategies with overall company goals.
• Stay updated on industry trends, competitive landscape, and emerging technologies to effectively position Kodem's offerings in the market.
• Train and mentor junior sales engineers and team members, fostering a culture of knowledge sharing and continuous improvement.
• Utilize CRM tools to track sales activities, manage customer interactions, and report on sales performance metrics.

Requirements

• Bachelor's degree in Engineering, Computer Science, or a related field.
• A minimum of 3 years of experience in a sales engineering or technical sales role, preferably within the technology sector.
• Strong understanding of software solutions, cloud computing, and IT infrastructure.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
• Proven track record of successfully closing sales and achieving targets.
• Ability to work collaboratively in a team-oriented environment while also being self-motivated and proactive.
• Strong problem-solving skills and the capacity to think critically under pressure.
• Familiarity with CRM software and sales enablement tools.
• Willingness to travel occasionally for client meetings and industry events.

Nice to have

• Experience in a startup environment, with a demonstrated ability to adapt to rapidly changing situations.
• Knowledge of specific industries such as finance, healthcare, or e-commerce, where Kodem's solutions are applied.
• Proficiency in multiple languages, which can enhance communication with diverse clients.
• Previous experience with technical writing or documentation.
• Familiarity with Agile methodologies and project management principles.

Skills & tools

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Experience with sales automation tools and CRM platforms (e.g., Salesforce, HubSpot).
• Understanding of technical concepts related to software development, APIs, and system integrations.
• Strong analytical skills to assess customer needs and market opportunities.
• Ability to create compelling presentations and technical documentation.

Practical notes

• This position is based in New York, New York, and requires a full-time commitment.
• The selected candidate may be eligible for visa sponsorship, depending on qualifications and experience.
• Interested applicants can apply through the following link: [Kodem Careers](https://kodem.bamboohr.com/careers/36).
• The role may involve occasional travel to meet clients or attend industry events, so flexibility is essential.

At Kodem, we believe in fostering a collaborative and innovative work environment where every team member can thrive. If you are passionate about technology and sales, and you are eager to make a significant impact, we encourage you to apply for the Sales Engineer position today!