Senior Auto Claims Adjuster, Bodily Injury

About the role

Kin is on the lookout for a Senior Auto Claims Adjuster with expertise in bodily injury claims to join its growing Claims team. In this position, you will be responsible for managing a wide array of auto claims, guiding them from the initial report through to their final resolution, with a particular emphasis on litigated cases. Your role will involve crafting strategies, negotiating settlements, and playing a vital part in the overall management of complex claims within the team.

Key facts

What you'll do

• Manage a diverse portfolio of litigated auto liability and bodily injury claims from the moment they are assigned until they are resolved.
• Develop comprehensive litigation strategies by thoroughly analyzing initial complaints, amended actions, and the evolving details of each case.
• Assess claims exposure and devise negotiation strategies aimed at achieving favorable settlements.
• Review and interpret legal documents, including pleadings, discovery requests, and motions, to ensure that your handling of the case aligns with its progression.
• Work closely with defense attorneys, claims counsel, and management to formulate strategic plans for each case.
• Build and maintain relationships with approved defense firms and industry vendors to facilitate effective claims management.
• Prepare for and engage in mediations, depositions, arbitrations, and trials as necessary.
• your knowledge of multi-state regulations, particularly Florida's insurance code, PIP statute, and bad faith laws, to inform your claims handling.
• Keep your adjuster license active and up to date, while also pursuing continuing education opportunities to stay current with legal developments.
• Mentor junior adjusters by conducting file reviews, answering coverage questions, and providing guidance on complex claims.

Requirements

• A minimum of 8 years of experience in auto claims adjusting is required.
• At least 3 years of experience specifically dealing with auto injury claims and litigation is essential.
• A strong background in managing claims within Florida, including familiarity with its insurance code, PIP statute, and bad faith regulations, is crucial.
• Proven experience in mentoring junior adjusters, including leading file reviews and providing coaching on intricate claims.
• Exceptional documentation skills for case activities and communications, both written and verbal, throughout the litigation process.
• Ability to effectively handle both high-volume, straightforward claims and more complex litigated files.
• Experience working directly for an insurance carrier in a fully remote, digital-first environment is preferred.
• Strong decision-making and critical thinking abilities are necessary for conducting complex coverage and liability investigations.
• An active adjuster license in good standing is required, with a willingness to obtain additional state licenses as necessary.

Nice to have

• Experience handling claims in additional states beyond Florida, such as Texas, Georgia, Colorado, or Arizona, would be beneficial.

Skills & tools

• Proficiency in collaboration tools like Slack
• Familiarity with Snapsheet for claims processing
• Strong skills in Excel for data management and analysis

Practical notes

• Kin operates as a remote-first employer, with team members located across more than 35 states.
• A comprehensive benefits package is available starting on the first day of the month following your start date.
• Benefits include a competitive salary, company equity (RSUs), a 401(k) plan with a company match of up to 4%, multiple medical plan options, dental and vision coverage, company-funded HSA contributions, and company-paid life insurance and short-term disability.
• Additional perks include supplemental options, mental health support, flexible paid time off (typically 15-20 days annually plus 8 holidays), and paid parental leave (up to 14 weeks for birthing parents and 8 weeks for non-birthing parents).
• Professional development budgets are available for certifications, conferences, and learning opportunities, subject to management approval.
• The hiring process is designed to be efficient, with timely updates, interviews with recruiters and hiring managers, and potential skills assessments.
• This position is open to candidates residing in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI.