Software Engineer II

About the role

The Developer Platform Team translates recurring operational challenges into automated, shared capabilities that speed up companywide software delivery. In this position, you will own the design and implementation of platform components that abstract complexity and deliver reusable services to multiple engineering teams. You will collaborate closely with product, infrastructure, and SRE partners to define interfaces, establish standards, and ensure that the platform can scale reliably as the business grows. A core part of this role is diagnosing bottlenecks in developer workflows and building tools that remove manual steps and reduce cognitive load. You will be responsible for turning ambiguous requirements into concrete technical solutions while balancing tradeoffs in simplicity, performance, and maintainability. Strong ownership means you see tasks through from design to production, communicating progress and risks clearly to stakeholders. You will mentor junior engineers by example, demonstrating how to write clean code, effective tests, and thoughtful documentation.

Key facts

What you'll do

Automated platform capabilities reduce repetitive work and simplify debugging across shared systems.

CI pipelines gain resilience as failure rates decrease, diagnosis accelerates, and reliability holds under growing workloads.

Local development flows and service onboarding become faster so teams can integrate and ship changes more quickly.

Testing, migrations, and development guardrails are streamlined through thoughtful use of AI-assisted tools and agentic workflows.

You will translate ambiguous product needs into stable platform services that abstract implementation details and expose simple interfaces.

You will instrument systems to provide clear insights into usage, performance, and failure modes, enabling data-driven improvements.

You will partner with infrastructure and SRE to ensure platform components remain performant, available, and operationally sound.

You will contribute to architectural decisions that balance long-term platform vision with short-term delivery needs across teams.

You will define and maintain standards for how developers interact with platform services, including documentation and onboarding flows.

You will drive adoption of new tooling by demonstrating value, gathering feedback, and iterating on the developer experience.

Requirements

The posting states a pay range of $55000 to $55000.

You can own well-scoped platform initiatives and deliver them with sound judgment and consistent execution.

Strong software engineering fundamentals are demonstrated through hands-on experience in production codebases.

Experience improving developer workflows, build systems, CI/CD pipelines, or internal engineering tools is required.

Complex technical issues can be debugged and fixed with durable, long-term solutions.

Clear written and verbal communication enables effective collaboration across engineering teams.

Authorization to work in Portugal without sponsorship and a Bachelor's degree are mandatory.

You are comfortable working with distributed systems and understanding how changes propagate through production environments.

You write tests and verify your changes, ensuring that platform features are reliable and observable in real conditions.

Nice to have

Platform components are designed and integrated with experience in Scala or the JVM ecosystem.

Workflows are shaped by hands-on exposure to Bazel, modern CI/CD infrastructure, Kubernetes, or GitOps.

Developer tooling is extended through familiarity with AI-assisted development tools or automated agentic workflows.

Practical notes

This role is hybrid in Lisbon, Portugal, and requires authorization to work in Portugal without sponsorship.

Employment is contingent on successful background and credential verification.

Typical interview steps

Hiring for engineering roles usually starts with a recruiter screen, followed by one or two technical rounds. Candidates often solve a coding problem, discuss past projects, and answer system design questions. Some loops include a take-home task. Final rounds typically cover team fit and give candidates a chance to ask questions. Interviewers look for how you break down an unfamiliar problem, not just whether you reach the answer. Practicing a few problems aloud and reviewing your own past projects are the best preparation.

Good to know

The role focuses on platform engineering that scales with developer productivity across many teams.

Expect to work with modern build and CI systems such as Bazel and related infrastructure.

AI-assisted tools are part of the development workflow, used to automate tasks and enforce standards.

The position contributes to foundational systems used by hundreds of developers daily.

Strong engineering fundamentals and a collaborative mindset are valued over specific technology familiarity.

Career growth

Engineering careers usually progress from individual contributor to senior, staff, and principal levels. Some engineers move into management and lead teams of five to twenty people. Others stay on the technical track. Growth follows demonstrated impact, not tenure alone. A typical engineering ladder has clear levels with defined expectations for scope, quality, and mentorship. Moving up usually requires owning outcomes end to end rather than completing assigned tickets.

About the company

pages. Let's shape the future of customer engagement together! The Senior Technical Support Specialist role offers an for individuals with a passion for learning, problem-solving, and technology.