Sales Development Representative

About the role

You will own the end-to-end responsibility for researching and identifying high-value prospects that align with Iru's target customer profile across key verticals and company sizes. You will leverage digital intelligence, outbound channels, and warm introductions to initiate contact and build early rapport with technical and business stakeholders. You will qualify inbound and outbound opportunities using structured frameworks to confirm fit, urgency, and buying authority before advancing deals. You will articulate how Iru's unified platform addresses critical challenges in securing identities, endpoints, and workflows in the AI era. You will maintain precise and up-to-date records in the CRM to ensure seamless handoffs to Account Executives and enable accurate forecasting. You will collaborate closely with marketing to provide feedback on messaging, target segments, and campaign performance based on real-world buyer interactions. You will track and report on key metrics such as outreach volume, response rates, and pipeline creation to continuously refine your strategies. You will stay informed on the competitive landscape and market trends to position Iru as a modern alternative to fragmented security and IT tools.

Key facts

What you'll do

Conduct comprehensive research on target organizations to map stakeholder ecosystems, identify in-market signals, and surface relevant use cases for Iru's platform.

Initiate strategic outreach through multi-channel sequences, including email, social platforms, and voice, tailored to the specific context and priorities of each prospect.

Qualify opportunities using discovery frameworks to assess organizational fit, technical requirements, buying process, decision criteria, and perceived pain severity.

Schedule qualified meetings with Sales Executives and Customer Success teams by coordinating across time zones and aligning with prospect availability and preferences.

Deliver compelling virtual and in-person product demonstrations that highlight Iru's capabilities in identity governance, endpoint security, compliance automation, and workforce identity.

Collaborate with internal stakeholders to provide feedback on objections, feature requests, and competitive insights to refine positioning and enablement materials.

Manage the full pipeline of opportunities from initial contact through handoff, ensuring accurate forecasting, stage progression, and timely follow-up activities.

Maintain high standards of data hygiene and documentation within the CRM, capturing insights, next steps, and outcomes to support strategic decision-making.

Partner with marketing to analyze campaign responses, optimize messaging, and identify new segments or narratives based on real buyer behavior.

Represent Iru professionally at industry events, virtual sessions, and networking opportunities to strengthen brand awareness and generate new pipeline.

Monitor key performance indicators such as meetings booked, pipeline value, and conversion rates to drive continuous improvement in your outreach methods.

Build trusted relationships with technical and executive sponsors by demonstrating deep listening, problem framing, and clear communication of value.

Leverage sales automation and productivity tools to scale personalized outreach while maintaining a high-touch, human-centric approach to engagement.

Act as a voice of the customer by sharing qualitative feedback, use cases, and success stories with cross-functional teams to inform product and marketing strategies.

Continuously develop your understanding of enterprise technology sales motions, security concepts, and buyer expectations through training and hands-on experience.

Requirements

Must be authorized to work in the United States without sponsorship, currently located in Miami, Florida, and able to work full-time hours from the assigned workspace.

Must possess the right to permanent employment in the United States, with no restrictions related to citizenship, work authorization, or immigration status that would prevent unrestricted employment.

Must have educational credentials equivalent to a United States high school diploma or recognized alternative qualification accepted under local law.

Must be at least 18 years of age at the time of hire and capable of understanding and complying with all terms and conditions of employment.

Must be able to pass all standard background checks, including identity verification, employment history, and criminal record review, as required by company policy.

Must be fully vaccinated in accordance with Iru's corporate health policies, with any necessary medical exemptions documented and handled in compliance with applicable regulations.

Must comply with Iru's code of conduct, data privacy policies, and information security standards, including the handling of customer data and internal information.

Must have access to reliable internet connectivity, a suitable device for remote work, and a dedicated workspace that supports consistent professional communication and productivity.

Must be available to work during Miami local business hours and participate in team meetings, training, and performance reviews as scheduled.

Must meet all eligibility criteria defined in Iru's internal policies, including any role-specific requirements related to experience, education, or professional certifications.

Nice to have

Prior experience in enterprise technology, SaaS, or cybersecurity sales development or related business development roles.

Familiarity with security and IT concepts such as identity management, endpoint protection, compliance frameworks, and workflow automation.

Experience using CRM tools, sales engagement platforms, and productivity suites to manage pipelines and track interactions.

Comfort with virtual sales environments, including video calls, virtual demos, and remote relationship-building.

Exposure to AI-driven platforms or products and an understanding of how emerging technologies influence security and IT operations.

Ability to work effectively in a fast-paced, high-growth environment with evolving priorities and frequent process improvements.

Practical notes

This is a full-time position based in Miami with no specified end date and no indication of reduced hours.

There is no mention of travel requirements, visa sponsorship, or relocation assistance in the provided source material.

Employment is contingent on meeting all eligibility, background, and vaccination requirements as outlined in the role requirements.

Candidates must ensure they are physically present and authorized to work in Miami without reliance on sponsorship.