HR Operations Officer

About the role

Iq Eq is a global provider of integrated trust and corporate services, and the HR Operations Officer will play a central role in supporting the company's human resources functions across its Hyderabad office. This position is responsible for managing day-to-day HR administrative tasks, ensuring employee data accuracy, and maintaining compliance with local labor regulations. The officer will work closely with the HR team to streamline internal processes and support the overall employee experience. The role involves regular interaction with employees at all levels and requires a proactive approach to identifying process improvements.

Key facts

What you'll do

Manage employee records and ensure all personnel files are up to date and properly organized for easy retrieval.

Coordinate the full onboarding process for new hires, including documentation preparation and orientation scheduling.

Support offboarding activities such as conducting exit interviews, managing asset recovery, and revoking system access.

Assist with monthly payroll preparation by carefully verifying attendance records and leave balances.

Maintain strict compliance with Indian labor laws and all company HR policies and procedures.

Generate detailed HR reports and dashboards for management review and strategic decision-making.

Handle employee inquiries related to benefits enrollment, leave balances, and company policies promptly.

Support recruitment efforts by coordinating interview schedules, managing candidate communications, and tracking applications.

Assist in organizing training sessions and employee professional development programs across departments.

Ensure data privacy and strict confidentiality of all employee-related information at all times.

Monitor and update HR policies and procedures to reflect changes in regulations or company needs.

Collaborate with the finance team to ensure accurate reimbursement processing and expense management.

Prepare and submit statutory filings and regulatory reports as required by local authorities.

Participate in quarterly HR audits and ensure all documentation meets internal and external standards.

Requirements

A Bachelor's degree in Human Resources, Business Administration, or a related field is required for this position.

At least two years of hands-on experience in HR operations or a comparable administrative role.

Strong working knowledge of Indian labor laws, employment regulations, and statutory compliance requirements is essential.

Proficiency in Microsoft Office Suite, particularly Excel and Word, for daily administrative tasks and reporting.

Excellent written and verbal communication skills in English are essential for effective coordination and documentation.

The ability to manage multiple tasks simultaneously and consistently meet established deadlines in a dynamic environment.

A high level of attention to detail and a strong commitment to maintaining accurate personnel records.

Strong organizational skills and the ability to work independently with minimal supervision in a team setting.

Demonstrated ability to handle sensitive information with professionalism and maintain strict confidentiality at all times.

Strong problem-solving skills and the ability to adapt to changing priorities in a fast-paced environment.

Ability to work under pressure and maintain composure when handling sensitive employee matters.

Willingness to continuously learn and stay updated on evolving HR practices and regulations.

Nice to have

Prior experience with HR information systems or employee management software is a strong advantage.

Working knowledge of payroll processing procedures and benefits administration practices is highly preferred.

Familiarity with recruitment tools and applicant tracking systems will be a valuable addition to the team.

Previous experience working in a multinational or global services organization is particularly valued.

Experience with data analytics or reporting tools to generate meaningful HR metrics and insights.

Knowledge of employee engagement strategies and performance management frameworks is a plus.

Skills & tools

Microsoft Excel and Word for data management, report generation, and document preparation.

HR information systems for employee record keeping, data entry, and reporting.

Payroll and benefits administration platforms for accurate and timely processing.

Applicant tracking systems for managing recruitment workflows and candidate communications.

Email and calendar applications for scheduling meetings and internal coordination.

Internal HR policy databases and knowledge management systems for reference.

Communication and collaboration tools for internal team coordination and cross-functional interaction.

Time management and scheduling software for organizing meetings and tracking HR activities.

Practical notes

The role is based in the Hyderabad office and requires regular on-site presence during standard business hours.

The position reports directly to the HR manager and works within the broader human resources team.

Candidates must be prepared to handle sensitive and confidential employee information with the utmost discretion.

The hiring process may include multiple interview rounds, skills assessments, and a thorough background verification check.

The position offers an opportunity to gain hands-on experience in a well-established global trust and corporate services firm.

The company values diversity and encourages a collaborative and inclusive work environment.