Administrator

About the role

Administrator

Two distinct opportunities exist for this position. One option allows full remote work within the United Kingdom. The second option is based on the Isle of Man.

We seek a proactive and organised Administrator to join our Trust Services team. In this capacity, you will manage the administration of a diverse portfolio of international private clients. Your work will ensure the accurate and timely delivery of trust administration services. You will operate alongside experienced professionals. This environment allows you to build strong client relationships and maintain high service standards. You will contribute to the smooth day-to-day operation of the team. Simultaneously, you will develop your technical knowledge and expertise.

What You'll Do

• You will administer a portfolio of trust and private client entities. You will ensure all client deliverables are completed accurately and on time.
• You will build and maintain strong relationships with clients and internal stakeholders. You will deliver a consistently high standard of client service.
• You will maintain precise client records. You will prepare necessary documentation. You will ensure all activities comply with internal policies and regulatory requirements.
• You will collaborate with colleagues. You will support day-to-day trust administration. You will identify process improvements. You will contribute to operational efficiency.
• You will develop technical knowledge through ongoing learning. You will support senior team members with client projects and administrative activities.

What we offer

• Base

Salary: A total reward package featuring a base salary informed by role, qualifications, experience, and market factors.

• Annual Bonus: A performance-based discretionary bonus distributed annually.
• Referral Rewards: A bonus for employees who successfully refer qualified candidates.
• Pension Contributions: An employer contribution of 7%-12% of basic salary, dependent on level.
• Insurance Benefits: Comprehensive coverage including medical, dental, life assurance, and income protection.
• Additional Benefits: Generous paid leave, hybrid working options, wellness programs, and recognition schemes.

Requirements

• You possess experience in a similar role and can apply relevant knowledge effectively.
• You communicate clearly and professionally, both verbally and in writing.
• You are flexible and work effectively as part of a team.
• You can prioritise multiple tasks and manage competing deadlines efficiently.
• You work accurately under pressure, demonstrating strong analytical skills and attention to detail.

Our Commitment to Sustainability and People

Sustainability is integral to our strategy and operations. Our long-term success depends on building and maintaining relationships with all stakeholders. This includes our employees, clients, and local communities. We are dedicated to reducing our impact on the natural environment.

There is always more we can, and should, do to improve. This applies to our people, our clients, our planet, and our governance. Our ongoing success relies on sustainability and agility within a changing global landscape. We are committed to fostering an inclusive, equitable, and diverse culture. This culture is led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes, including systems such as PowerU and MyCampus, enable us to invest in growing our employees' careers. Our hybrid working approach supports employees in achieving balance and flexibility while remaining connected to colleagues. We want to empower our 6,500+ employees, representing 94 nationalities across 24 countries, to each achieve their potential. Through Iq Eq Launchpad, we support women managers launching their first fund. This initiative operates within an environment where only 15% of all private equity and venture capital firms are gender balanced.

We are committed to growing relationships with our clients. We support them in achieving their objectives. We understand that our clients' success directly contributes to our own success. We are emotionally invested in our clients from the very beginning.

About Iq Eq

We are a leading Investor Services group. We provide end-to-end services in administration, accounting, reporting, regulatory, and compliance needs for the investment sector worldwide. We employ a global workforce of over 6,500 people across 24 jurisdictions. Our assets under administration exceed US$857 billion. We work with 13 of the world's top-15 private equity firms.

Our services are guided by a Group-wide commitment to ESG. We utilise best-in-class technology, including a global data platform and innovative proprietary tools. These are supported by in-house experts.

Above all, our distinctiveness lies in our people. We act as trusted partners to our clients. We deliver intelligent solutions through a combination of technical expertise and strong relationships built on deep client understanding.

We are driven by our Group purpose: to power people and possibilities.