Sales Development Representative II, Local Independent Grocery

About the role

In this role, you will play a crucial part in enhancing the Instacart Marketplace by targeting and onboarding local independent grocery stores. Your responsibilities will encompass managing the complete sales cycle for smaller accounts while actively developing a pipeline of new partnerships through strategic outreach efforts.

Key facts

What you'll do

• Initiate contact with independent grocery retailers through cold calls and emails to present the Instacart platform and its benefits.
• Oversee the entire sales process for small business opportunities, ensuring a seamless experience for potential partners.
• Develop tailored sales materials, case studies, and narratives that effectively communicate the advantages of the Instacart platform to prospective clients.
• Cultivate and sustain relationships with retail owners to meet partnership objectives and enhance collaboration.
• Organize and prioritize daily tasks to implement an effective go-to-market strategy that aligns with company goals.
• Work collaboratively with team members while also maintaining individual sales performance and accountability.
• Analyze market trends and competitor activities to identify new opportunities for growth within the independent grocery sector.
• Provide feedback to the product and marketing teams based on insights gathered from interactions with grocery retailers.
• Participate in training and development sessions to continuously improve sales techniques and product knowledge.
• Report on sales metrics and progress towards goals to management, ensuring transparency and alignment with overall business objectives.

Requirements

• Previous experience in sales or business development, demonstrating a solid understanding of the sales process.
• Proven track record of achieving or surpassing sales targets and performance indicators.
• Excellent verbal and written communication skills, essential for professional interactions with clients.
• Strong organizational skills with the ability to manage multiple projects and workflows while maintaining attention to detail.
• Ability to adapt and excel in a fast-paced, dynamic work environment.
• A proactive approach to problem-solving and a willingness to learn and grow within the role.

Nice to have

• Familiarity with the grocery industry, including insights into operational challenges and market dynamics.
• Experience in selling software-as-a-service (SaaS) products, which can enhance your understanding of the sales process.
• Knowledge of CRM systems, particularly Salesforce, and other sales engagement tools that facilitate effective sales strategies.

Skills & tools

• Proficiency in Salesforce and other CRM software to manage customer relationships effectively.
• Familiarity with sales engagement tools that streamline outreach and communication efforts.
• Strong skills in solution mapping to align customer needs with the Instacart platform offerings.
• Negotiation skills to effectively close deals and establish mutually beneficial partnerships.
• Competence in prospecting to identify and qualify potential new clients within the independent grocery sector.

Practical notes

• This position is classified as a Flex First role, allowing for a remote work arrangement.
• The base hourly pay for this position in Massachusetts ranges from $25.48 to $26.93.
• In addition to base pay, compensation includes a new hire equity grant and annual equity refresh grants, providing long-term financial benefits.
• Salary varies by state; for instance, in California, New York, Connecticut, and New Jersey, the pay ranges from $27.88 to $29.33 per hour, while in Washington, it ranges from $26.44 to $27.89. Other states typically offer compensation between $23.08 and $24.28 per hour.

This role at Instacart presents a unique opportunity to contribute to the growth of local independent grocery stores while being part of a dynamic and innovative team. If you are passionate about sales and eager to make a difference in the grocery sector, we encourage you to apply.

About the company

Instacart is a grocery delivery and pick-up service that operates across the United States and Canada. Founded by Apoorva Mehta, Max Mullen, and Brandon Leonardo in 2012, Instacart partners with more than 1,400 retail banners across over 80,000 stores. The company went public on NASDAQ in September 2023.