Senior Solutions Engineer - Polish speaking
Job description
About the role
This position focuses on providing technical expertise to support the sales process for our Polish-speaking market. You will act as a bridge between complex customer requirements and our platform capabilities to drive successful implementations. In this capacity, you will own the technical narrative throughout the entire sales journey, ensuring clarity and alignment for all stakeholders. You are responsible for articulating the value of the HubSpot platform in a way that resonates with specific business needs. The role demands a proactive approach to identifying potential gaps between customer expectations and available functionality. You will leverage your expertise to foster confidence and trust in the proposed solutions. Success in this position is measured by your ability to enable sales outcomes and facilitate smooth customer adoption. You will be a critical voice in shaping how HubSpot is perceived and understood within the Polish market segment.
Key facts
What you'll do
- Orchestrate and lead in-depth technical discovery sessions to uncover latent client requirements.
- Architect bespoke technical demonstrations that showcase the precise capabilities of the HubSpot ecosystem.
- Translate ambiguous business objectives into concrete, actionable workflows within the CRM platform.
- Partner with commercial leadership to develop and refine the strategic approach for complex enterprise deals.
- Evaluate intricate migration scenarios and design robust onboarding pathways to ensure data integrity and continuity.
- Synthesize qualitative feedback from client interactions to inform product development and feature enhancement requests.
- Act as the primary technical consultant for the sales organization during the negotiation and scoping phases.
- Guide the implementation team through nuanced configuration requirements derived from high-value opportunities.
- Challenge existing assumptions about customer workflows to identify innovative solutions and differentiators.
- Document complex use cases and technical prerequisites to build a reusable knowledge base for the organization.
- Monitor the competitive landscape to understand how alternative solutions address similar technical challenges.
- Facilitate cross-functional alignment between sales, product, and delivery to close the loop on customer commitments.
- Provide real-time support during critical sales meetings to address technical queries with authority and clarity.
- Mentor junior team members on best practices for conducting technical assessments and solution validation.
Requirements
- Demonstrate professional fluency in both Polish and English, with the ability to communicate effectively in written and verbal formats at a native level.
- Possess a proven track record in a pre-sales, solutions engineering, or technical consulting capacity within a software environment.
- Exhibit a strong and comprehensive understanding of Customer Relationship Management systems and marketing automation software architectures.
- Master the art of explaining intricate technical concepts to non-technical stakeholders without sacrificing accuracy or depth.
- Show a high level of comfort when navigating ambiguous requirements and transforming them into structured technical approaches.
- Bring a history of successful engagement in SaaS environments where complex sales cycles and stakeholder management are the norm.
- Apply rigorous analytical thinking to deconstruct business problems and map them to appropriate technological responses.
- Maintain a commitment to detail ensuring that technical specifications and configurations are precise and reliable.
Skills & tools
- Utilize the HubSpot CRM and associated hubs including Marketing, Sales, Service, Content, Data, and Revenue to their full potential.
- Conduct sophisticated technical discovery sessions to map current-state processes to future-state solutions.
- Deliver compelling and technically sound presentations and live demonstrations to diverse audiences.
- Configure and customize the HubSpot platform to address specific workflow and integration requirements.
- Analyze existing data models and propose adjustments that enhance reporting and automation capabilities.
- Employ consultative selling techniques to uncover needs and articulate the return on investment for technical investments.
- Leverage an understanding of sales methodologies to guide prospects through the evaluation and decision-making process.
- Utilize collaboration tools and documentation platforms to maintain clarity and transparency across distributed teams.
Practical notes
- This role is based in Dublin with a flexible working arrangement.
- Please ensure your application highlights your experience with SaaS platforms and your proficiency in the required languages.