Staff Engineer, Operations Technology

About the role

Staff Backend Engineer, Food Systems

Menu Operations

We are seeking a Staff Backend Engineer to join the Ingredient to Product tribe at HelloFresh. This high-impact individual contributor role operates at the intersection of Food Systems and Backend Engineering. You will act as the technical bridge that identifies business and technical gaps, working with business leads to transform requirements into scalable production systems and solutions. You will partner across squads within the Food Systems alliance to ensure end-to-end menu operational efficiencies, elevate the technical bar, and accelerate the tribe's capacity to deliver value to our customers.

This position is based in Toronto, Ontario, Canada. The engagement is a fixed-term Staff Engineer role with continuous performance review. The annual compensation is $168,000 CAD. The role follows a Flexible Hybrid work policy, balancing remote work flexibility with in-office collaboration.

What you'll do

You will design, build, and own robust, scalable infrastructure for menu operations, playing a key role in ensuring a successful xPS migration in the US market. You will translate needs from Food Systems business leads into scalable engineering solutions, raising reliability and velocity for both customers and internal teams. You will define and drive best practices for model serving, APIs, and system design across multiple squads. You will lead cross-squad technical initiatives, guiding decisions from architecture through hands-on implementation. You will partner with internal engineering teams to ensure production services remain performant, observable, and maintainable. You will contribute to tribe-wide engineering standards and help shape the technical roadmap over time. You will mentor and support engineers across squads without direct line management responsibility.

What you'll bring

You bring 8+ years of backend engineering experience, with a strong foundation in Python, Kotlin, and GoLang. You have a proven track record of making architectural decisions for large-scale distributed systems and integrations with applications and user interfaces. You possess advanced experience with Docker, Kubernetes, and cloud-native architectures, including production operations at scale. You have a deep understanding of distributed systems, APIs, and microservices architecture. You demonstrate a strong track record of working across team boundaries to deliver complex, cross-functional projects. You have meaningful experience using AI coding agents such as Claude Code, Cursor, and Copilot as part of your regular workflow. You favor a collaborative, low-ego approach with strong technical judgment.

What we offer

In addition to the compensation for this role, HelloFresh provides a comprehensive benefits package. You will receive a Box Discount, including 75% discount on weekly HelloFresh and Chefs Plate meal kits and 50% off weekly Factor meal boxes. Health and wellness benefits start from day one, including Health and Dental coverage, a Health Spending Account, unlimited access to the Headspace app, and a 25% discount on GoodLife fitness memberships. Vacation and Paid Time Off are offered to support work-life balance. Family Benefits include a parental leave top-up program for expectant parents. Growth and Development opportunities are supported through learning initiatives owned by our dedicated Learning and Development team. You will also have opportunities to Work Hard and Have Fun through team socials and engaging company days, supported by Diversity, Equity, and Inclusion initiatives such as FreshPride, Women Empowered, and LIMES.

Skills & tools

Core skills include Python, Kotlin, GoLang, Docker, Kubernetes, cloud providers, and distributed systems.

Practical notes

Please What you'll do

HelloFresh builds and ships meal kits from its kitchens in cities across Europe, North America, Australia, and New Zealand. Crew members work in production, packaging, logistics, and customer care, following food safety routines and quality checks.

Teams coordinate schedules, adjust recipes for local needs, and use digital tools to manage throughput. Roles require reliability, clear communication, and attention to detail as teams keep deliveries consistent and accurate.