Head of Product Communications

About the role

The communications team at Harvey is responsible for building and safeguarding the company's public reputation. Harvey operates by three core values: Decisiveness, Simplicity, and Job's Not Finished. In this role you will lead all technology and product communications, shaping how two distinct audiences understand Harvey's business: the AI community eager to learn how the company builds its tools, and the legal professionals who want to know what Harvey delivers for them. You will work in close partnership with executive leadership, engineering, product, and go-to-market teams. This position reports directly to the Global Head of Communications. You will own the product narrative, telling the story of what Harvey builds, how it is built, and why it matters for legal teams and for society at large.

Key facts

What you'll do

• Own the product narrative and tell the story of what Harvey builds and why it matters.
• Translate complex engineering and product work into compelling stories for both technical and legal audiences.
• Build and maintain relationships with top-tier journalists, newsletter writers, podcasters, and AI-focused influencers.
• Generate high-impact earned media coverage across business, technology, and legal publications as well as creative outlets.
• Elevate the external profiles of Harvey executives, product leaders, and researchers through strategic media training.
• Develop press strategies and thought leadership programs that position Harvey's senior leaders as recognized voices.
• Identify and test new channels and formats to reach target audiences where they already consume content.
• Collaborate with engineering and product teams to understand upcoming launches and translate them into narratives.
• Partner with go-to-market teams to align communications with product releases and market positioning efforts.
• Build AI-powered tools and workflows for yourself and the communications team to increase efficiency.
• Monitor and analyze media coverage and audience engagement to refine communications strategy over time.
• Coordinate with the executive team to prepare messaging for major product announcements and company milestones.

Requirements

• 8 or more years in product communications at a high-growth technology company or PR agency.
• Demonstrated experience supporting engineering and product clients with communications strategy and messaging.
• A proven track record of earned media placements in top-tier publications, podcasts, and newsletters.
• Deep relationships with journalists, newsletter writers, podcasters, and influencers who shape conversations about AI.
• Fluency in AI tools and a genuine ability to use them to improve your own work.
• Clear, concise, and human writing that makes complex technical subjects easy for any audience to grasp.
• Comfort operating in a very fast-paced environment where priorities shift quickly and often.
• A collaborative approach to working across teams and a willingness to take ownership of outcomes.
• Experience building executive visibility programs and supporting senior leaders with media preparation and strategy.
• A creative mindset with a willingness to test new channels and experiment with unfamiliar formats.

Nice to have

• Familiarity with the legal industry and an understanding of how lawyers evaluate and adopt new tools.
• Experience working at a startup or high-growth company where the pace is fast and roles are fluid.
• Background in building internal communications workflows and team processes from the ground up.
• Knowledge of AI policy, regulation, or ethics discussions happening in the broader technology landscape.
• Experience with content management systems or publishing platforms used for external communications distribution.

Skills & tools

• Media relations and press strategy for both traditional outlets and new media platforms.
• Storytelling and narrative development for technical and non-technical audiences alike.
• Executive visibility and thought leadership program design and execution.
• AI tools and workflows for personal productivity and team efficiency.
• Writing and editing with clarity, brevity, and a human tone that connects with readers.
• Cross-functional collaboration with engineering, product, and go-to-market teams in a fast-moving environment.

Practical notes

• This role is based in San Francisco and requires on-site presence as part of the full-time arrangement.
• Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
• The company is committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing accommodations@harvey.ai.
• An applicant privacy notice may apply depending on your location and can be found on the company website.
• The position is identified with the code #LI-RB1 on the company's job listing.