Creative Services Manager

About the role

Bamboohr is seeking a Creative Services Manager to oversee and direct the creative services function within the organization. This role is responsible for leading a team of creative professionals who produce visual content, multimedia assets, and design materials that support company-wide marketing and communication efforts. Working from the Tamuning, Guam office, the manager coordinates with department heads, external agencies, and freelance contributors to plan and execute creative projects while ensuring all output aligns with the company brand identity and business objectives. The Creative Services Manager also plays a key part in shaping the visual direction of the company and ensuring that creative work reflects the values and mission of Bamboohr.

Key facts

What you'll do

Lead the creative services team in producing high-quality visual and multimedia content for all company projects.

Coordinate with marketing, product, and sales teams to understand creative needs and deliver timely solutions.

Manage project timelines, budgets, and resources for all creative assignments and deliverables.

Review and approve final creative deliverables before distribution or publication across all channels.

Develop and maintain brand guidelines to ensure visual consistency across all materials and formats.

Build strong relationships with external vendors, freelancers, and agencies to support creative production needs.

Conduct regular team meetings to track progress, identify risks, and address blockers quickly.

Train and mentor junior creative staff on workflows, standards, and best practices.

Evaluate creative performance metrics and suggest meaningful improvements to existing production processes.

Represent the creative department in cross-functional planning sessions and long-term strategy meetings.

Stay current with design trends and emerging technologies to keep the creative output fresh and relevant.

Requirements

Bachelor's degree in graphic design, visual arts, marketing, or a related field.

Five or more years of experience managing creative projects or a creative services team.

Proven track record of delivering visual content on schedule and within budget.

Strong understanding of brand identity, typography, color theory, and layout principles.

Proficiency with design tools such as Adobe Creative Suite including Photoshop and Illustrator.

Excellent written and verbal communication skills for client and stakeholder interactions.

Ability to prioritize multiple projects and adapt to shifting deadlines without sacrificing quality.

Experience working in a fast-paced environment with diverse creative demands and tight turnarounds.

Strong organizational skills with attention to detail and the ability to manage multiple priorities simultaneously.

Nice to have

Experience managing video production or motion graphics projects from concept through final delivery.

Familiarity with web design tools, content management systems, and digital asset platforms.

Background in working with international or multicultural teams across different time zones.

Knowledge of print production processes, prepress requirements, and vendor coordination.

Understanding of social media content formats and platform-specific creative guidelines.

Familiarity with accessibility standards for digital content and inclusive design practices.

Experience with analytics tools to measure the impact of creative campaigns.

Skills & tools

Adobe Creative Suite including Photoshop, Illustrator, and InDesign for design production.

Project management platforms such as Asana or Monday.com for team coordination.

Video editing software like Premiere Pro or Final Cut Pro.

Communication and collaboration tools including Slack and Google Workspace for daily work.

Brand management and style guide development experience for consistent visual identity.

Budget tracking and resource planning using spreadsheets and dashboards for creative work.

Cloud storage and file sharing systems for asset management and version control.

Basic knowledge of HTML and CSS for web content adjustments.

Practical notes

This role is based in Tamuning, Guam and requires full-time on-site work at the Bamboohr office.

The Creative Services Manager reports to the senior leadership team and collaborates across departments.

Standard business hours apply with occasional flexibility for project deadlines and launch dates.

The company offers a competitive benefits package and ongoing professional development support.

Employees may be eligible for relocation assistance if moving to the Guam area.

The office is located in the Tamuning area with easy access to local amenities and transportation options.

Team members participate in regular creative workshops and brainstorming sessions to foster innovation.