Senior Product Manager, Hardware

About the role

You will define and own the end-to-end strategy for Gridware's hardware product portfolio, setting the vision that aligns with the company's active grid response mission. You will lead the discovery and synthesis of customer and stakeholder needs to translate ambiguous problems into clear product hypotheses and hardware specifications. This role requires you to manage the full lifecycle of hardware products from initial concept and requirements gathering through detailed design, validation, and commercial launch. You will partner closely with engineering, operations, and manufacturing teams to ensure designs are manufacturable, scalable, and meet rigorous reliability standards for grid environments. You will be responsible for creating and maintaining product roadmaps that balance innovation, cost, and time-to-market while navigating the constraints of hardware development. In this position, you will influence cross-functional decision-making by framing trade-offs and prioritizing features based on impact and feasibility. You will define and track key performance indicators to measure product success in the field and use data to iterate on designs. This role is foundational to Gridware's ability to deliver cutting-edge sensing and response hardware that enhances grid reliability and safety.

Key facts

What you'll do

Conduct stakeholder interviews and field observations to uncover latent needs and translate them into hardware product requirements.

Develop business cases and ROI models that quantify the value of new hardware features or product lines for utility and grid operations customers.

Define product requirements documents that specify functional, safety, and environmental criteria for new hardware solutions.

Collaborate with electrical and mechanical engineers to translate product specifications into technical designs that meet performance targets.

Partner with manufacturing teams to validate production processes, manage tooling, and ensure hardware designs are scalable and cost-effective.

Lead the development of product documentation, including user guides, installation manuals, and integration specifications for internal and external audiences.

Coordinate with operations and field teams to plan pilot deployments, gather feedback, and refine hardware designs before full-scale launch.

Work with marketing to craft positioning, messaging, and go-to-market strategies that highlight the unique capabilities of Gridware's hardware.

Establish testing protocols and validation plans to ensure hardware products meet regulatory standards and Gridware's internal quality benchmarks.

Analyze field performance data and customer feedback to identify improvement opportunities and inform the next generation of hardware products.

Manage timelines and dependencies across cross-functional teams to keep hardware projects on track and within budget.

Represent hardware product interests in internal discussions, ensuring that operational constraints and reliability requirements are considered early.

Support the creation of pricing strategies and packaging options that align with customer deployment models and budget cycles.

Contribute to long-term portfolio planning by assessing market trends, competitive offerings, and technology advancements in sensing and grid hardware.

Requirements

Demonstrate a strong background in product management with a track record of successfully launching hardware products in technical domains.

Bring experience in the energy, utilities, or infrastructure sectors, understanding the unique challenges of grid operations and reliability.

Show proficiency in translating customer needs into clear product requirements and technical specifications for hardware development.

Possess excellent communication skills to work effectively with engineering, manufacturing, operations, and executive stakeholders.

Exhibit strong analytical skills, using data to drive decisions and measure the impact of product changes on grid performance.

Have a collaborative mindset, thriving in cross-functional environments where alignment must be achieved among diverse teams.

Display comfort working with technical constraints and regulatory considerations inherent in grid hardware deployments.

Demonstrate ownership and initiative, taking responsibility for product outcomes and driving execution without direct oversight.

Nice to have

Experience with sensors, metering devices, or monitoring equipment used in electrical infrastructure.

Knowledge of active grid response concepts and how hardware can enable faster, more precise grid interventions.

Familiarity with manufacturing processes for hardware products, including supply chain and quality management.

Understanding of utility procurement cycles and regulatory environments affecting grid hardware adoption.

Practical notes

This is a full-time position based in San Francisco, California.

The role requires collaboration across time zones and occasional travel to customer sites or manufacturing facilities.

Candidates must be authorized to work in the United States without sponsorship for this position.