Connectivity Partner Program Manager

About the role

Join GetYourGuide in redefining how the world discovers and books travel experiences by building a robust and scalable Connectivity platform that powers seamless marketplace operations. You will own the end to end lifecycle of Connectivity partner relationships, translating strategic vision into executable programs that drive supplier adoption and performance across global markets. This role demands a proactive operator who thrives on turning complex operational challenges into automated, data driven workflows that compound over time. You will work hand in hand with sales and business operations to identify high impact opportunities and convert them into repeatable program structures. The position is critical to ensuring that GetYourGuide remains the most reliable and flexible choice for travelers and partners alike. You are expected to be a hands on problem solver who leverages data, automation, and AI to scale partner programs efficiently.

Key facts

What you'll do

Drive scalable Connectivity Partner development strategies aligned with the broader Connectivity roadmap and long term ecosystem goals.

Analyze and segment Connectivity Partners using tech, commercial, and operational signals to design targeted initiatives and programs for each group.

Build scalable program operations through automation, CRM workflows, dashboards, and AI agents that automate segmentation, orchestration, and recurring partner communications.

Manage internal and external communications regarding Connectivity updates, feature releases, adoption metrics, and program related announcements.

Report on program progress and partner performance, surfacing key trends, insights, and learnings to inform executive decisions.

Collaborate closely with the Connectivity Partner Business Manager and Sales teams to align account specific work with global and segment initiatives.

Leverage generative and agentic AI tools to accelerate research, synthesize complex data, draft high quality communications, and design automated workflows at scale.

Develop and maintain a deep basic technical understanding of APIs and integration concepts to translate technical requirements into clear messaging for partners and stakeholders.

Operate effectively in cross functional environments, aligning marketing, engineering, product, data analytics, BizOps, and sales around shared program objectives.

Own end to end program management lifecycles, ensuring governance, clear ownership, and consistent execution across a diverse portfolio of Connectivity partners.

Establish clear reporting frameworks and performance dashboards to track partner health, adoption, and commercial outcomes over time.

Champion a high ownership mindset, proactively identifying inefficiencies and driving pragmatic solutions that challenge the status quo.

Translate business requirements into technical specifications and partner communications to ensure alignment across teams.

Continuously experiment with program structures, communication cadence, and tooling to optimize partner engagement and performance.

Act as the primary point of contact for program related queries, escalating appropriately and ensuring timely resolution.

Requirements

Bring 4 years or more of experience in program management, partner operations, or marketing operations where you owned scalable initiatives across a portfolio rather than a small set of one to one accounts.

Demonstrate strong analytical capabilities with hands on experience using SQL and analytics tools to segment partners, define success metrics, and measure program impact.

Show proficiency in leveraging generative and agentic AI tools to accelerate research, synthesize data, draft high quality communications, and design automated workflows that scale recurring program work.

Possess a basic technical understanding of APIs and integration concepts to translate technical concepts into clear partner and stakeholder communication.

Have experience working in cross functional environments combining marketing, engineering, product, data analytics, BizOps, and sales, with a strong ability to align priorities and drive execution.

Exhibit excellent communication and stakeholder management skills, with the ability to create clarity, build trust, and drive adoption of programs across technical and non technical audiences.

Maintain a high ownership mindset and a proactive, pragmatic approach that continuously challenges the status quo and delivers measurable results.

Be comfortable managing priorities in a fast paced, dynamic environment while maintaining attention to detail and accuracy in reporting.

Practical notes

The role is a full time position based from our Berlin office, requiring the successful candidate to be currently based in Berlin or prepared to relocate. There are no specific working hour ranges outlined in the source material, but the position demands consistent availability to collaborate with global partners and internal stakeholders across time zones. Travel is not explicitly mentioned in the source, so candidates should expect that the position is primarily focused on operational and strategic work within the Berlin base unless otherwise directed by business needs. No visa sponsorship details are provided in the source, and interested candidates should refer to official company guidance for immigration support if required. The application timeline is not specified in the source, so candidates are encouraged to check the official GetYourGuide careers site regularly for updates and to submit materials as soon as positions are listed.