Field Sales Executive

About the role

You will operate at the forefront of the AI-powered OS for beauty, defining how technology integrates into the daily workflows of global wellness businesses. You will own the narrative around wellness and self-care, demonstrating how Fresha's platform empowers professionals to deliver exceptional client experiences. You will articulate the story of About Fresha, positioning the company as the indispensable operating system for the modern beauty, wellness and self-care industry. You will engage with a landscape where Fresha connects and powers everything from salons and barbers to spas, medspas, fitness studios and health practices. You will leverage the fact that the platform is trusted by millions of consumers and businesses worldwide, processing over 1 billion appointments to date with 140,000+ businesses and 450,000+ stylists and professionals. You will navigate the reality that the company is headquartered in London, United Kingdom, while supporting a network of 15 global offices located across North America, EMEA and APAC. You will articulate how Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. You will champion the consumer marketplace which unlocks revenue potential for partner businesses by leveraging online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Key facts

What you'll do

• You will architect and execute a consultative sales strategy that targets high-value beauty, wellness and self-care businesses across the London market.
• You will conduct deep discovery sessions to uncover critical business challenges and map the strategic value of Fresha's AI-powered OS to specific operational pain points.
• You will build and maintain a robust pipeline of qualified prospects by leveraging multi-channel sourcing techniques and strategic networking within the wellness ecosystem.
• You will deliver compelling product demonstrations that translate complex platform capabilities into tangible business outcomes and revenue growth opportunities.
• You will negotiate contract terms and commercial frameworks, ensuring proposals align with both client expectations and company profitability targets.
• You will collaborate with the Commercial team to develop bespoke solutions that address the unique requirements of enterprise-level partners.
• You will manage the full sales cycle from initial contact through to deal closure, providing expert guidance and relationship management throughout the buyer's journey.
• You will utilize data from go and insights from rust to refine sales approaches and optimize conversion rates across all touchpoints.
• You will own the end-to-end management of key accounts, ensuring client success, retention, and expansion within the Fresha ecosystem.
• You will contribute to the development of sales playbooks and forecasting models, providing frontline intelligence to shape future go-to-market strategies.
• You will act as a primary point of contact for C-level stakeholders, serving as a trusted advisor who bridges the gap between product innovation and market adoption.
• You will mentor junior team members by sharing best practices and field insights derived from direct engagement with the marketplace.
• You will monitor competitive landscape dynamics, identifying threats and opportunities to maintain Fresha's market leadership position.
• You will champion the adoption of new platform features, driving innovation forward within the beauty, wellness and self-care sectors.

Requirements

• You report directly to the Team Lead, and you work collaboratively with the Commercial team and potential partners, remaining 100% focused on bringing in new business development.
• You thrive in a fast-paced and changing environment, where agility and adaptability are essential for navigating evolving market conditions.
• You operate with a high degree of autonomy, taking ownership of your pipeline and proactively driving initiatives without constant supervision.
• You embrace challenges as opportunities for growth, demonstrating resilience and a competitive spirit in the pursuit of ambitious targets.
• You foster a collaborative environment that thrives on face-to-face interactions, recognizing the importance of in-person relationship building.
• This role is based in our dog-friendly office 5 days per week at the London

location: The Bower, The Tower, 207 Old St, London, EC1V 9NR.

• You possess a proven track record of success in business development or enterprise sales within the technology or SaaS sectors.
• You have a deep understanding of consultative selling methodologies and the ability to influence stakeholders at all organizational levels.
• You demonstrate exceptional verbal and written communication skills, capable of articulating complex value propositions with clarity and precision.
• You are highly proficient in managing multiple priorities and deadlines, ensuring meticulous attention to detail in all deliverables.
• You have experience utilizing data-driven tools to inform sales strategies and measure performance against key performance indicators.
• You hold the right to work in the United Kingdom, with the ability to commute reliably to the London office on a consistent basis.
• You exhibit a professional demeanor and strong ethical standards in all interactions with clients and internal stakeholders.
• You are committed to continuous learning and actively seek feedback to refine your sales techniques and industry knowledge.

Practical notes

Note: About the company

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide.

For , The AI-powered OS for beauty.

For , wellness and self-care.

For , About Fresha.

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.