Senior Developer Content Manager, Connector SDK

About the role

This role is dedicated to creating and curating technical documentation and educational resources that empower developers to effectively utilize the Fivetran Connector SDK. You will serve as the primary liaison between the engineering teams building the SDK and the external developers who integrate with it. A core part of this position involves translating intricate data pipeline workflows and platform internals into structured, accessible, and actionable guidance. The hire will own the entire documentation lifecycle for the Connector SDK, from initial draft through versioned updates and deprecation notices. You will develop deep expertise in how connectors interact with Fivetran's platform, ensuring that the generated content reflects the current state of the technology. Success in this role will be measured by the clarity of the documentation, the reduction in developer integration time, and the accuracy of the technical guidance provided. You will contribute directly to the robustness of the developer ecosystem by producing resources that enable the community to build reliable, high-performance data connectors. This position requires a balance of meticulous attention to detail for documentation accuracy and a collaborative spirit to work alongside engineers on complex technical challenges.

Key facts

What you'll do

• Author comprehensive technical guides and step-by-step tutorials that walk developers through the setup and implementation of the Connector SDK.
• Extract intricate requirements and workflows from engineering discussions and transform them into clear documentation structures and logical sequences.
• Audit and revise existing SDK documentation to resolve inconsistencies, update code samples, and align content with the latest software releases.
• Develop standardized templates and style guides for API references, configuration options, and error handling procedures within the Connector SDK.
• Create code samples and integration examples that demonstrate best practices for authentication, data mapping, and error recovery in connector development.
• Coordinate with product managers and senior engineers to gather context on upcoming features and draft preliminary documentation drafts in advance of launches.
• Implement version-specific documentation changes to ensure that developers using different iterations of the Connector SDK receive accurate and relevant guidance.
• Utilize static site generators and documentation platforms to publish content in a format that is easily searchable and navigable for end users.
• Gather feedback from the developer community and internal stakeholders to identify gaps in documentation and prioritize improvements to the knowledge base.
• Monitor analytics and usage metrics related to documentation engagement to refine content strategy and improve resource discoverability over time.

Requirements

• Bring a documented history of technical writing or developer relations experience that involved creating resources for software engineers.
• Demonstrate the ability to read and interpret source code in order to accurately describe SDK functionality, endpoints, and configuration parameters.
• Show a consistent track record of written communication that prioritizes clarity, precision, and logical flow for technical audiences.
• Have practical experience working within a software development lifecycle, adjusting documentation timelines to match engineering release schedules.
• Exhibit strong attention to detail to ensure that documentation remains accurate through iterative software updates and patch releases.
• Possess the capability to manage multiple documentation projects simultaneously, balancing urgent updates with long-form content creation.
• Hold a professional attitude toward version control, content review processes, and feedback incorporation from engineering and product teams.
• Maintain a high level of comfort with structured authoring tools, markup languages, and content repositories used in software development environments.

Practical notes

The role is based in Bengaluru, Karnataka, India, within the APAC region and operates on a full-time engagement basis. The successful candidate will work standard office hours in alignment with the organization's operational schedule. There may be requirements for occasional travel within the region for meetings or industry events, subject to policy and business needs. Candidates must be eligible to work in India without sponsorship for this specific position, and existing visa arrangements must comply with local regulations. No specific compensation figures are disclosed in the source material, so details regarding remuneration are handled separately through internal processes. The posting is subject to internal approval and hiring timelines, and applications should be submitted with current documentation of relevant experience and qualifications.