Senior GTM Enablement Manager, Operations

About the role

Fin is seeking a seasoned Senior GTM Enablement Manager to act as the central connector between the sales force and critical operational departments including Revenue Operations, Legal, and Monetization. The successful candidate will take ownership of the end-to-end GTM technology ecosystem, ensuring that tools are not just implemented but actively leveraged to their full potential. You will spearhead strategic initiatives designed to dismantle operational silos and create a seamless experience for sellers. This role requires a proactive mindset focused on transforming complex workflows into intuitive, data-backed processes. You will be responsible for diagnosing friction points and architecting solutions that directly enhance sales productivity and forecast accuracy. The position demands a partnership-oriented approach where enablement, operations, and product strategies are tightly aligned. Ultimately, you will ensure that the GTM engine runs smoothly, empowering the sales team to focus on winning deals rather than navigating systems.

Key facts

What you'll do

• Architect and refine the end-to-end GTM tech stack to maximize user adoption and sales rep efficiency.
• Orchestrate cross-functional projects that redesign and streamline critical sales workflows in collaboration with Revenue Operations and Systems.
• Act as the central subject matter expert and primary enablement liaison for key partners across Revenue Operations, Systems Engineering, and Product Management.
• Conduct deep-dive diagnostics of existing sales processes to identify bottlenecks and implement scalable solutions that elevate data integrity and performance.
• Collaborate closely with Revenue Operations to establish and monitor key program performance indicators and tool utilization rates.
• Design, deploy, and govern a comprehensive knowledge management system that leverages generative AI and advanced retrieval tools for GTM teams.
• Translate complex operational requirements into clear technical specifications and user training materials.
• Drive the optimization of CRM data hygiene to ensure reporting accuracy and sales forecasting reliability.
• Partner with legal and monetization teams to ensure sales tools and content comply with regulatory and contractual standards.
• Mentor junior enablement staff and contribute to the development of best-in-class GTM playbooks and SOPs.

Requirements

• Bring a minimum of 5 years of hands-on experience in GTM Enablement, Revenue Operations, Sales Operations, or equivalent roles within a high-growth SaaS organization.
• Demonstrate a proven ability to manage intricate, multi-phase projects from initial discovery through successful execution with numerous stakeholders.
• Apply an analytical mindset to deconstruct operational challenges and devise process-centric solutions that are measurable and sustainable.
• Cultivate a deep understanding of modern GTM motions, complex sales cycles, and the metrics that drive productivity and revenue.
• Exhibit highly developed interpersonal skills to establish trust and influence with C-level leadership and cross-functional directors.
• Display exceptional organizational abilities to manage simultaneous initiatives and meet stringent deadlines without compromising quality.
• Maintain a high level of integrity and discretion when handling confidential sales strategies and financial data.
• Show resilience and adaptability in a fast-paced environment where priorities shift rapidly and ambiguity is constant.
• Commit to a growth mindset, actively seeking feedback and continuously improving personal and team performance.
• Ensure compliance with all company policies and procedures while fostering an inclusive and collaborative team culture.

Nice to have

• Thrive in a high-growth, rapidly evolving SaaS environment where agility is essential.
• Possess hands-on administration experience with Intercom, particularly within sales or customer support contexts.
• Demonstrate advanced proficiency with Salesforce.com, Gong, Outreach, and CMS/LMS platforms such as Highspot, Seismic, or Workramp.
• Have a background directly in revenue or sales operations with a focus on process and system optimization.
• Bring experience working effectively within globally distributed and remote-first teams.

Practical notes

• This role is based in San Francisco, California, requiring a hybrid schedule with a minimum of three days per week worked from the office.
• Compensation for this position includes a base salary range of $150,000 to $188,000 per year.
• The total compensation package is comprehensive and includes meaningful equity in the form of RSUs, a corporate bonus program or sales incentive, and extensive benefits covering medical, dental, and vision care.
• Additional perks are designed to support work-life integration, including 401k matching, flexible paid time off, paid parental leave, and secure in-office bicycle storage.
• Fin maintains a policy of neutrality regarding social and political topics to ensure a cohesive and respectful work environment for all employees.
• Fin is an equal opportunity employer, committed to diversity and inclusion in all hiring practices.