People Coordinator (SP)

About the role

The People Coordinator role at Figure in São Paulo is centered on the administration and compliance of employee lifecycle processes. This position requires a detailed understanding of Brazilian labor regulations, specifically the Consolidação das Leis do Trabalho (CLT). You will be responsible for the accurate and confidential administration of routine People operations. These include managing the full employee journey from admissão (admission) through to desligamentos (terminations). The role demands discretion when handling sensitive payroll and personal data. You will act as a primary contact for both employees and managers, ensuring that policies are applied fairly and consistently. Success in this role is defined by reliability in executing structured processes within a fast-scaling environment.

What you'll do

You will own the end-to-end administration of the employee lifecycle in strict compliance with CLT and the external provider's requirements. This involves managing the complete admissão process, ensuring all documentation is accurate and submitted on time. You will be responsible for administering the ponto system, processing schedule changes, and supporting managers with attendance-related inquiries. The role requires managing férias requests, tracking statutory entitlements, and coordinating approvals to ensure compliance. You will also handle desligamentos, preparing the necessary documentation and coordinating all steps for a compliant and respectful exit.

Maintaining accurate employee records in the HRIS is a core function, including updating personal, contractual, and benefit information. You will support the administration of employee benefits, specifically Vale-transporte and Vale-refeição, by managing registrations and confirming usage. The role serves as the primary policy and procedure contact for day-to-day employee questions, providing clear and consistent guidance. You will assist in onboarding new hires to ensure a smooth and compliant start at Figure. Additional responsibilities include supporting engagement and internal communications initiatives to maintain an informed team. Collaboration with the global People team and local leadership is essential to ensure policy alignment. You will utilize HRIS tools to perform administrative tasks, generate reports, and verify data integrity.

Requirements

Mastery of CLT routines for admissão, ponto, férias, desligamentos, and benefícios is required for compliant administration with the external provider. You must be able to work full-time onsite in São Paulo, SP, Brasil, with reliable transportation and availability during standard business hours. Strong written and verbal communication skills in Portuguese are essential to convey policies clearly and respectfully. A high level of discretion and judgment is necessary when handling confidential employee and payroll information. Strong organizational skills and attention to detail are required to manage multiple tasks and deadlines accurately. You must be willing to follow structured processes to support consistency in the employee experience across the organization. A commitment to fairness and compliance in all People-related activities is mandatory for this role.

Typical interview steps

People team interviews usually include a case scenario, a policy question, and behavioral rounds. Candidates may be asked to design an interview process or handle a sensitive employee situation. Confidentiality and judgment are tested throughout. Structured answers with empathy land best. Interviewers often test how you handle sensitive information and disagreement. Framing answers around policy, fairness, and company values works well.

Good to know

Generalist HR roles cover the full employee lifecycle across recruitment, onboarding, administration, and engagement in a fast scaling environment. Humanoid robotics operations rely on structured processes, clear policies, and strong coordination between local teams and global leadership. Modern HRIS tools support core functions such as records, compliance, scheduling, and communication in multinational settings. This role operates in a technology company focused on deploying autonomous machines in residential and commercial settings. Effective communication and process orientation are essential to align teams and maintain consistent employee experiences.

Questions to ask

Worth asking in any interview: how the team measures success, who the role works with daily, what the onboarding looks like, and what the company is trying to achieve this year. Asking what past hires did well is a strong final question. Keep the list short and pick the questions that matter most to you.

Career growth

People careers grow from coordinator to generalist, manager, and director levels. Recruiters can move into talent leadership. HR partners can move into people operations leadership. Business acumen becomes more important at each level. People careers reward breadth across recruitment, development, and operations. Experience with tools such as HRIS and ATS systems helps at every level.