Associate Technical Program Manager - Santa Catarina Mexico

About the role

Fictiv is looking for an Associate Technical Program Manager to join our team in Santa Catarina, Mexico. In this role, you will be responsible for managing manufacturing projects, coordinating with our manufacturing partners, and ensuring the timely and quality delivery of complex mechanical parts. You will work closely with cross-functional teams, including engineering, quality, and logistics, to support our mission of creating an efficient operating system for sourcing high-quality custom components. This position offers an exciting opportunity to be part of a fast-growing company that serves Fortune 500 clients involved in innovative projects such as autonomous electric vehicles and advanced surgical systems. Your efforts will directly impact our ability to deliver high-quality parts efficiently and reliably, supporting our continued growth and success in the manufacturing industry.

Key facts

What you'll do

• Oversee the execution of manufacturing projects to ensure they meet defined scope, budget, and timeline requirements.
• Identify potential risks early in the project lifecycle and develop effective mitigation strategies in collaboration with stakeholders.
• Manage the scheduling and distribution of work orders to manufacturing partners, ensuring that all builder orders are fulfilled on time and according to specifications.
• Address technical inquiries from manufacturing partners regarding production processes, assembly procedures, and quality standards to facilitate smooth operations.
• Evaluate and process change requests from stakeholders after sales, managing associated risks and communicating impacts clearly to all parties involved.
• Lead continuous improvement initiatives within the technical project management workflow, including system enhancements and process optimizations through cross-functional projects.
• Maintain proactive communication with internal teams, manufacturing partners, and clients to ensure alignment, transparency, and timely resolution of issues.
• Monitor project progress through regular status updates, tracking key performance indicators, and preparing comprehensive reports for management and stakeholders.
• Ensure quality standards are maintained throughout the manufacturing process by collaborating with quality assurance teams and conducting necessary inspections.
• Support the development and refinement of project management tools, templates, and procedures to improve efficiency and consistency across projects.
• Coordinate with logistics teams to manage shipping schedules, customs documentation, and delivery tracking, ensuring seamless supply chain operations.
• Assist in onboarding new manufacturing partners by providing technical guidance and establishing clear communication channels.
• Contribute to the development of best practices for managing low-volume parts and prototypes, ensuring scalable and repeatable processes.
• Work closely with engineering teams to understand product specifications and translate them into manufacturing requirements.
• Participate in cross-functional meetings to align project goals with overall company objectives and strategic initiatives.
• Support compliance with ITAR regulations and other relevant standards when applicable.
• Occasionally travel (0-10%) to manufacturing sites or client locations to facilitate project coordination and quality assurance activities.

Requirements

• Bachelor's degree in engineering or a related technical field, with at least 1 year of relevant experience in project management or manufacturing.
• Proven experience working with OEMs or contract manufacturers, preferably within hardware or high-mix manufacturing environments.
• Strong teamwork orientation with excellent verbal and written communication skills in English, capable of engaging with multicultural teams and stakeholders.
• Familiarity with at least three manufacturing processes such as CNC Machining, 3D Printing, Rapid Tooling, Injection Molding, Urethane Casting, or Sheet Metal Fabrication.
• Demonstrated project management skills, including scope, schedule, cost, and quality management.
• Good understanding of quality control procedures, testing protocols, and logistics management.
• Experience managing multiple stakeholders, aligning expectations, and ensuring project deliverables are met on time.
• Knowledge of low-volume parts production and prototypes, with an understanding of the challenges involved.
• Strong problem-solving skills and the ability to analyze technical issues and develop effective solutions.
• Results-oriented mindset with the ability to prioritize tasks effectively under tight deadlines.
• Attention to detail and proficiency in documentation, data analysis, and reporting.
• Self-starter with the ability to work independently, manage time efficiently, and adapt to changing priorities.
• Persistent and adaptable, capable of producing high-quality work even in ambiguous or evolving situations.
• Appreciation for systems that are both repeatable and flexible, with a focus on improving reliability while maintaining adaptability.
• Familiarity with quality standards and regulations relevant to manufacturing, including ITAR if applicable.

Nice to have

• Experience working in regulated environments or with compliance standards such as ITAR.
• Knowledge of manufacturing quality certifications and standards.
• Prior experience in a high-growth, fast-paced manufacturing or technology company.
• Exposure to supply chain management, logistics, or procurement processes.
• Experience working with international suppliers or in cross-border manufacturing projects.

Skills & tools

• Strong project management skills, including planning, scheduling, and risk management.
• Excellent communication skills in English, both written and spoken.
• Familiarity with manufacturing processes such as CNC Machining, 3D Printing, Rapid Tooling, Injection Molding, Urethane Casting, or Sheet Metal Fabrication.
• Ability to analyze data, prepare reports, and maintain detailed documentation.
• Knowledge of quality control procedures and standards.
• Proficiency in project management software and tools, if applicable.

Practical notes

This position may require occasional travel, estimated at 0-10%, to manufacturing sites or client locations to support project coordination, quality assurance, and stakeholder engagement. The role is based on-site in Monterrey, Mexico, and does not include remote or hybrid work options. Candidates should be prepared to work in a fast-paced environment that demands attention to detail, proactive communication, and a results-driven approach. The role offers an excellent opportunity to grow within a dynamic company that values innovation, quality, and operational excellence.

About the company

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv exists
to help product innovators create. Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U. S..