Account Executive - Bilingual (Spanish)

About the role

As an Account Executive at FareHarbor, you will play a pivotal role in driving growth by engaging with clients and building lasting relationships. Your bilingual skills in Spanish will be essential as you communicate effectively with a diverse clientele, ensuring that their needs are met with precision and care. This position requires a proactive individual who thrives in a fast-paced environment and is passionate about delivering exceptional service. You will be part of a dynamic team dedicated to providing innovative solutions for the travel and tourism industry.

Key facts

What you'll do

• Develop and maintain strong relationships with new and existing clients, ensuring high levels of customer satisfaction.
• Conduct thorough needs assessments to understand client requirements and tailor solutions accordingly.
• Collaborate with marketing and product teams to create compelling sales presentations and demonstrations.
• Manage the entire sales process from prospecting to closing, ensuring all client interactions are documented in the CRM system.
• Achieve and exceed sales targets by identifying opportunities for upselling and cross-selling FareHarbor's services.
• Provide ongoing support to clients after the sale, addressing any inquiries and ensuring they are fully onboarded with our platform.
• Stay informed about industry trends and competitor offerings to effectively position FareHarbor's products.
• Participate in trade shows and industry events to promote FareHarbor and expand your professional network.
• Utilize data analytics to track performance metrics and identify areas for improvement in your sales strategy.
• Work closely with the customer success team to ensure a seamless transition for clients from sales to implementation.

Requirements

• A minimum of 3 years of experience in sales or account management, preferably in the travel or technology sectors.
• Fluency in both Spanish and English, with excellent verbal and written communication skills in both languages.
• Proven track record of meeting or exceeding sales quotas in a competitive environment.
• Strong interpersonal skills with the ability to build rapport quickly with clients and team members.
• Proficiency in using CRM software and other sales tools to manage client relationships effectively.
• Ability to work independently and as part of a team, demonstrating initiative and a results-oriented mindset.
• Strong analytical skills to interpret data and make informed decisions regarding sales strategies.
• Willingness to travel occasionally for client meetings and industry events.

Nice to have

• Experience in the travel and tourism industry, with a deep understanding of customer needs and market dynamics.
• Familiarity with FareHarbor's software solutions or similar booking and management platforms.
• Knowledge of additional languages, which can enhance communication with a broader client base.
• Previous experience working in a startup environment, demonstrating adaptability and flexibility.

Skills & tools

• Proficient in CRM systems (e.g., Salesforce, HubSpot) for managing client interactions and sales pipelines.
• Strong presentation skills, with the ability to convey complex information in an engaging manner.
• Excellent negotiation skills, with a focus on creating win-win outcomes for both clients and the company.
• Familiarity with data analysis tools to track sales performance and generate reports.
• Strong organizational skills to manage multiple clients and priorities effectively.
• A customer-centric approach, with a passion for helping clients achieve their goals.

Practical notes

• The position is based in Amsterdam, and candidates must be eligible to work in the Netherlands.
• FareHarbor offers a competitive salary, with additional performance-based incentives and bonuses.
• The company values diversity and inclusion, encouraging applicants from all backgrounds to apply.
• Interested candidates should submit their resume and a cover letter detailing their relevant experience and motivation for joining FareHarbor.

FareHarbor is committed to creating a positive and inclusive work environment where all employees can thrive. As an Account Executive, you will have the opportunity to contribute to the growth of the company while developing your skills and advancing your career in a supportive atmosphere. Join us in our mission to revolutionize the travel industry and make booking experiences seamless for clients worldwide.