Publisher Account Manager

About the role

As a Publisher Account Manager at Exo Group, you will play a role in managing relationships with our publisher partners. You will be responsible for optimizing their performance and ensuring they achieve their revenue goals. This position requires a blend of analytical skills, relationship management, and a deep understanding of digital advertising. You will work closely with various teams to drive growth and enhance the overall publisher experience.

Key facts

What you'll do

• Develop and maintain strong relationships with a portfolio of publisher accounts, ensuring their needs are met and expectations exceeded.
• Analyze performance metrics and provide actionable insights to publishers to enhance their revenue generation strategies.
• Collaborate with internal teams, including marketing, product, and analytics, to align publisher goals with Exo Group's objectives.
• Conduct regular performance reviews with publishers to discuss progress, challenges, and opportunities for growth.
• Identify and onboard new publishers, guiding them through the integration process and ensuring a smooth transition.
• Create and deliver training sessions and resources to help publishers maximize their use of Exo Group's tools and platforms.
• Monitor industry trends and competitor activities to provide strategic recommendations to publishers.
• Assist in the development of marketing materials and campaigns aimed at promoting publisher success stories.
• Troubleshoot and resolve any issues that may arise within publisher accounts, ensuring timely and effective solutions.
• Prepare reports and presentations for internal stakeholders, showcasing publisher performance and growth opportunities.
• Participate in industry events and conferences to represent Exo Group and network with potential publisher partners.
• Foster a culture of collaboration and continuous improvement within the team, sharing best practices and lessons learned.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• A minimum of 3 years of experience in account management, preferably within the digital advertising or media industry.
• Strong analytical skills, with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills, with a proven track record of building and maintaining relationships.
• Familiarity with digital advertising technologies and platforms, such as ad servers, programmatic advertising, and analytics tools.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Proficiency in English; additional languages are a plus.
• Strong problem-solving skills and a proactive approach to challenges.
• Experience with CRM tools and performance tracking software.

Nice to have

• Previous experience working with publishers or in a similar role within an ad tech company.
• Knowledge of SEO and content marketing strategies.
• Familiarity with data visualization tools and reporting software.
• Experience in training or mentoring junior team members.
• A passion for the digital media landscape and a desire to stay updated on industry trends.

Skills & tools

• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace.
• Experience with CRM systems (e.g., Salesforce, HubSpot) for managing client relationships.
• Familiarity with data analytics tools (e.g., Google Analytics, Tableau) to track and report on performance metrics.
• Strong organizational skills and attention to detail.
• Ability to adapt to new technologies and tools quickly.

Practical notes

• This position is based in Barcelona, and candidates should be prepared to work in a dynamic office environment.
• The role may require occasional travel for client meetings or industry events.
• Exo Group values diversity and inclusion and encourages applicants from all backgrounds to apply.
• The company offers a comprehensive benefits package, including health insurance, professional development opportunities, and a flexible work environment.

If you are a motivated individual with a passion for digital advertising and a knack for building relationships, we invite you to apply for the Publisher Account Manager position at Exo Group. Join us in driving success for our publisher partners and contributing to the growth of our innovative company.