Associate Director/Program Manager, Technology Portfolio

About the role

At EQ, we are remaking banking so every Canadian gets ahead, every day, serving nearly 4 million Canadians from coast to coast with financial services that include banking, lending, trust, and credit union solutions. We have been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences that define our challenger identity. What keeps us moving is the people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward with relentless curiosity. If you are driven to help reshape how banking works for Canadians and the businesses that power our economy, this role offers a direct opportunity to contribute to that transformation. The Associate Director/Program Manager will own the initiation and delivery of strategic Program(s) for the Bank in support of the Technology Portfolio, ensuring alignment with our broader mission. You will develop the Program organizational structure and governance processes, along with the approaches and strategies that will deliver the Program's goals and objectives while driving value realization for the Bank. You will follow Equitable Bank's delivery methodology, policies, procedures, and practices under the direction of the Infrastructure & Operations Leadership team. The scope, timelines, and deliverables of the Program will be directed by the dedicated Program Leaders and Program Sponsor, requiring close coordination and disciplined execution.

Key facts

What you'll do

Provide strategic direction and leadership for the Technology Portfolio Program(s) by defining objectives, scope, and delivery approaches in collaboration with program leaders and sponsors.

Develop and own the Program organizational structure, establishing clear roles, responsibilities, and decision-making frameworks to enable effective execution.

Design and implement governance processes that ensure transparency, accountability, and alignment across the Technology Portfolio initiatives.

Leverage Equitable Bank's delivery methodology, policies, procedures, and practices to guide Program execution and maintain consistency with institutional standards.

Drive value realization by monitoring Program progress, identifying risks and issues early, and coordinating mitigation strategies with Infrastructure & Operations Leadership.

Collaborate with dedicated Program Leaders and Program Sponsor to direct scope, timelines, and deliverables, ensuring outcomes meet strategic objectives.

Act as a central point of coordination for cross-functional stakeholders, fostering communication and removing barriers to successful Program delivery.

Apply structured approaches to manage dependencies, track milestones, and report on Program health to support informed decision-making.

Contribute to continuous improvement by evaluating Program performance, capturing lessons learned, and recommending enhancements to processes and strategies.

Support the integration of new ideas and challenger thinking into the Technology Portfolio, helping to reshape banking experiences for Canadians and the businesses they rely on.

Ensure all Program activities adhere to Equitable Bank's delivery standards, maintaining compliance with institutional policies and risk management practices.

Promote agility and resilience within the Program environment, enabling the Bank to respond effectively to evolving market and customer needs.

Champion the Program's vision and objectives, building commitment and engagement across teams to sustain momentum and achieve desired outcomes.

Facilitate knowledge sharing and documentation to preserve insights and best practices for future Program initiatives within the Technology Portfolio.

Requirements

Candidates must possess a Bachelor's degree or higher education qualification.

You must bring a minimum of eight years of cumulative professional experience, with a demonstrated track record in program or project management roles.

You are required to have at least three years of experience specifically within the Canadian financial services sector.

You must be legally authorized to work in Canada without the need for sponsorship from Equitable Bank at this time.

You must reside in or be willing to relocate to Toronto, Ontario, to fulfill the responsibilities of this role effectively.

You must be able to demonstrate experience following a delivery methodology, policies, procedures, and practices similar to Equitable Bank's standards.

You must have a history of developing organizational structures and governance processes for Program initiatives.

You must be able to show experience driving value realization and managing Program scope, timelines, and deliverables in complex environments.

Nice to have

Experience in a challenger bank or innovative financial services environment is preferred.

Familiarity with the specific delivery methodology, policies, procedures, and practices used by Equitable Bank is an advantage.

Practical notes

This is a Consultant role with no specified hours, travel, visa, or application deadline requirements in the source text.