Sales Development Manager | Housing

About the role

You are a data-driven revenue engine joining EliseAI to own the growth and performance of our Sales Development team. In this player coach role, you will mentor, manage, and develop SDRs while directly driving pipeline generation and new business outcomes. You will track, measure, and report on sales metrics to inform strategic decisions and optimize team performance. Your leadership will promote a culture of sales excellence, accountability, and continuous improvement across the organization. You will partner closely with the Head of Sales to support company initiatives and ensure the SDR engine operates at peak efficiency. This is your opportunity to build and scale a world-class business development function for one of the most innovative AI companies in housing and healthcare.

Key facts

What you'll do

Own the end-to-end performance of the Sales Development team by setting targets, tracking progress, and driving execution against pipeline goals.

Build and refine playbooks and processes that empower SDRs to operate at scale and deliver consistent, high-quality outreach.

Analyze Salesforce data to identify bottlenecks, forecast accurately, and guide the team toward data-backed decisions.

Champion a high-performance culture by coaching SDRs, delivering feedback, and elevating top performers.

Partner with leadership to align sales strategies with company objectives and growth initiatives.

Recruit, hire, and develop top-tier SDR talent to support aggressive growth targets.

Ensure strict adherence to Salesforce hygiene and best practices across the entire SDR workflow.

Collaborate cross-functionally with marketing, product, and customer success to optimize lead quality and conversion.

Design and implement experiments to improve outreach sequences, response rates, and overall productivity.

Own key performance indicators such as pipeline creation, meeting bookings, and conversion metrics.

Provide real-time feedback and enablement to SDRs to accelerate ramp time and improve outcomes.

Act as the primary point of contact for SDRs, removing roadblocks and equipping the team with the tools they need to win.

Drive forecasting accuracy and pipeline predictability to support company-wide revenue planning.

Champion best-in-class sales methodologies and instill discipline across the SDR organization.

Support the broader go-to-market strategy by contributing to initiatives that scale our business development efforts.

Maintain a deep understanding of our product, market, and customer outcomes to inspire and motivate the team.

Requirements

Bring 2 years of management experience leading a Sales Development team or equivalent leadership role.

Possess 2 years of hands-on experience selling SaaS products as a Sales Development Representative or Account Executive.

Demonstrate a consistent track record of exceeding sales quotas and delivering strong pipeline results.

Show high levels of self motivation, ownership, and adaptability in a fast-paced, ambiguous environment.

Exhibit excellent communication skills and the ability to work effectively within a collaborative team.

Have direct, hands-on experience with Salesforce and CRM best practices.

Thrive in a high-growth startup environment where speed, execution, and results are paramount.

Be comfortable wearing multiple hats and taking on responsibilities beyond your job description.

Align with EliseAI's mission to transform housing and healthcare through AI-powered workflows.

Commit to working full-time based in New York City with minimal travel expectations.

Embrace a culture of feedback, continuous learning, and performance excellence.

Follow instructions and processes while also challenging the status constructively.

Maintain professionalism and integrity in all interactions with candidates, stakeholders, and team members.

Be prepared to relocate to New York City if necessary, with support from the company.

Nice to have

Experience scaling B2B sales operations in a venture-backed startup.

Background in the housing, real estate, or healthcare sectors.

Prior success managing high-performing SDR teams.

Experience with AI or automation tools in the sales process.

Practical notes

This is a full-time in-office role based in New York City.

Relocation packages are available and supported by the company.

The position reports directly to the Head of Sales and operates within a fast-moving growth environment.

Candidates must be able to start within 4 weeks of offer acceptance.

Employment with EliseAI is at-will, as outlined in company policies.