GTM Strategy and Operations Associate | Housing

About the role

You will analyze customer interactions, win/loss patterns, and competitive intelligence to pinpoint precisely where and how we win in the housing market. You will own end-to-end projects that directly increase sales velocity, conversion rates, and tenant expansion outcomes. You will serve as a strategic thought partner to sales, product, and leadership teams, shaping how we communicate value and differentiate our solutions. You will refine our messaging and positioning to ensure we deliver clear ROI and maintain a decisive competitive edge. You will design and implement scalable playbooks for pricing, sales strategy, onboarding, and post-sale success that can be replicated across markets. You will build and own key internal reporting, forecasting, and process optimization systems to help the GTM organization operate at peak efficiency. You will accelerate our growth trajectory by moving at rocket speed, building scalable systems, and owning outcomes with full autonomy and zero micromanagement.

Key facts

What you'll do

• Conduct in-depth analysis of customer conversations, win/loss trends, and competitive insights to identify the highest-impact growth levers.
• Execute strategic projects that improve sales velocity, conversion rates, and expansion revenue across our housing portfolio.
• Collaborate directly with agents, customer success managers, and enterprise clients to refine value communication and demonstrate measurable ROI.
• Architect and deploy scalable sales playbooks, pricing frameworks, onboarding workflows, and post-sale success programs.
• Act as a strategic advisor to sales and product leadership, providing data-driven input into product roadmap decisions and GTM prioritization.
• Perform deep competitive analyses and synthesize findings into actionable intelligence, training materials, and battle cards for the sales team.
• Establish internal operating rhythms through robust reporting, forecasting, and process optimization initiatives.
• Translate complex business metrics into clear narratives that drive alignment and execution across cross-functional teams.
• Partner with leadership to test new market hypotheses, iterate on go-to-market motions, and scale what proves successful.
• Drive alignment between housing product features and tenant pain points to improve adoption and retention.
• Identify bottlenecks in the sales cycle and design targeted interventions that shorten sales cycles and increase close rates.
• Leverage data and qualitative feedback to continuously refine messaging, positioning, and sales enablement assets.
• Work closely with finance and operations to model revenue scenarios, forecast accuracy, and the impact of strategic initiatives.
• Champion a culture of experimentation, learning, and rigorous execution across all GTM activities.

Requirements

• Hold 1-3 years of experience in top-tier consulting, investment banking, or a high-growth startup in a strategic role.
• Demonstrate proven ability to structure ambiguous problems, drive execution, and influence cross-functionally without direct authority.
• Show strong slide-building capabilities and advanced effectiveness in Excel and Sheets; SQL and scripting experience are valuable.
• Exhibit excellent communication skills with clarity, directness, and confidence in front of both executives and customers.
• Display comfort in fast-moving, high-accountability environments where priorities shift rapidly.
• Exhibit ambition to grow into a leadership role or to start a company, viewing this role as the best crash course in building a sales organization.
• Maintain willingness to work in person at our office 4-5 days per week to foster close collaboration and alignment.
• Thrive when wearing multiple hats and managing competing priorities with ownership and resilience.
• Build strong relationships quickly through empathy, active listening, and persuasive communication.
• Embrace feedback and iterate rapidly on both deliverables and strategic assumptions.
• Stay organized and meticulous in managing workflows, documentation, and project dependencies.
• Align with EliseAI's mission to improve industries that matter most, including housing and healthcare.
• Commit to contributing to a collaborative in-office environment that is open, transparent, and highly productive.

Practical notes

• Work is full_time based in New York City.
• We will cover relocation packages and make the move exciting, not painful.
• The role reports to the GTM leadership team and sits at the intersection of strategy, sales, and operations.
• This position is part of a fast-scaling startup that recently raised a $250 million Series E round led by Andreessen Horowitz.
• The salary range for this role is $110,000 - $130,000. EliseAI offers a competitive total rewards package including equity, comprehensive benefits, and a collaborative in-office environment with all meals covered.