Workplace Operations Associate

About the role

You own the operational heartbeat of EliseAI's New York headquarters, ensuring the workplace runs seamlessly every day. You are the central hub for intake and coordination, monitoring all communication channels to surface and resolve workplace needs without delay. You partner directly with People Operations and IT to drive cross-functional workplace initiatives from concept through execution. You take proactive ownership of identifying inefficiencies and designing repeatable processes that scale with our rapid growth. You drive operational excellence by maintaining documentation, standardizing workflows, and turning ad hoc requests into structured programs. You coordinate and track projects, timelines, and priorities while managing procurement, purchasing, and vendor interactions with accuracy. You support employee onboarding by preparing workstations, coordinating equipment, and ensuring a seamless first-day experience through collaboration. You manage office inventory, supplies, snacks, beverages, and company swag to keep the workplace fully stocked and presentation-ready. You conduct regular workplace walkthroughs to identify maintenance, safety, and operational issues and support hospitality and events that strengthen our culture.

Key facts

What you'll do

Coordinate the day-to-day operations of EliseAI's New York headquarters to maintain an organized, welcoming, and efficient office environment.

Serve as the primary point of contact for Workplace Operations by monitoring Slack, email, office request forms, and other intake channels, prioritizing and resolving requests promptly.

Partner closely with Workplace Operations leadership, People Operations, IT, and other cross-functional teams to support workplace initiatives, employee onboarding, workplace technology, and operational needs.

Identify operational inefficiencies and help design, implement, and continuously improve workflows, processes, and standard operating procedures to increase team effectiveness and scalability.

Drive operational excellence by maintaining documentation, building repeatable processes, and helping operationalize new workplace programs and initiatives.

Coordinate and track workplace projects, action items, and operational priorities, proactively managing timelines and escalating blockers before they impact execution.

Assist with procurement, purchasing, invoice tracking, vendor coordination, and other administrative workflows while ensuring accuracy and organization.

Support employee onboarding by preparing workstations, coordinating equipment, and partnering with IT and People Operations to deliver a seamless first-day experience.

Manage office inventory, supplies, snacks, beverages, and company swag, ensuring the workplace remains fully stocked, organized, and presentation-ready.

Coordinate workstation deployments, office moves, workplace technology rollouts, and meeting room readiness in partnership with IT.

Conduct regular workplace walkthroughs to proactively identify maintenance, safety, and operational issues, ensuring a consistently high standard across the office.

Support hospitality, office events, and employee experience initiatives that foster a positive and engaging workplace culture.

Maintain a hands-on, solutions-oriented mindset, stepping in wherever needed to solve problems, improve operations, and ensure the workplace runs smoothly.

Move at rocket speed, build something massive, and operate with full autonomy in a fast-paced, high-impact environment.

Requirements

You must demonstrate excellent organizational and time management skills to juggle competing priorities effectively.

You must possess outstanding verbal and written communication skills to collaborate clearly with cross-functional partners and employees.

You must show strong attention to detail and consistent follow-through on commitments and deliverables.

You must be comfortable managing multiple priorities simultaneously without compromising quality or deadlines.

You must be comfortable working in a fast-paced, constantly evolving environment that demands adaptability.

You must be able to occasionally lift and move office equipment and supplies as part of operational responsibilities.

You must be eligible to work in the United States without sponsorship for this role.

Nice to have

There are no preferred items listed for this role.

Practical notes

This is a full-time position based in New York City.

The work is hands-on and requires high availability during standard business hours.

No visa sponsorship is available for this role.

Candidates must be able to start within the timeframe specified in the hiring process.

Why Join

Growth and impact. It's not often that you can get in on the ground floor of a company that is defining an industry and scaling fast to solve real client problems with precision and ambition. Here, you own your impact with full autonomy, no micromanagement, and no fluff. We hire the best, expect the best, and give you the masterclass of your career. It is hard, it is intense, and it is the most rewarding work you will ever do. If you are hungry, driven, and ready to build something massive, climb aboard and move at rocket speed alongside a team that is building the future of housing and healthcare.