Associate Manager, Digital Commerce & TikTok Shop Operations

About the role

Associate Manager of Digital Commerce and Operations

Company Overview

e.l.f. Beauty, Inc. champions beauty for all, encompassing eye, lip, face, paw, and fin. Our foundation is built on providing clean, cruelty-free products at exceptional value, a principle that propelled our flagship e.l.f. Cosmetics brand since 2004 and continues to drive our expansive portfolio. Today, we operate a diverse multi-brand ecosystem. This includes e.l.f. Cosmetics, e.l.f. SKIN, Well People which offers clean beauty powered by plants, Naturium known for high-performance, biocompatible, and clinically-effective accessible skincare, and our latest addition, rhode skin. Developed by Hailey Rhode Bieber, rhode skin is a curated line of skincare essentials designed for various skin types, utilizing high-performance ingredients to nurture the skin barrier over time.

Our financial performance underscores this growth; in Fiscal Year 26, we achieved net sales of $1.6 Billion, marking 30 consecutive quarters of net sales growth. This success has established us as the #2 mass cosmetics brand in the US and the fastest-growing mass brand among the top five. We are equally committed to our team, offering a comprehensive total compensation package for full-time new hires. This includes competitive pay and benefits, bonus eligibility-achieved at 200% of target for seven consecutive fiscal years-equity, flexible time off, year-round half-day Fridays, and a hybrid work model of three days in the office and two days at home. We believe this combination of culture, compensation, flexibility, and care creates an unmatched environment across any industry.

For more information about joining our team, please visit our career page at https://www.elfbeauty.com/work-with-us.

Position Overview

The Associate Manager of Digital Commerce and Operations serves as the central connector between our digital commerce strategy and its operational realization. You are responsible for ensuring our digital platforms function flawlessly, managing the complete lifecycle from inventory control to product introductions and merchandising. This role demands a highly organized and detail-oriented individual who excels in a fast-paced setting. Success requires effective collaboration with Supply Chain, Marketing, Master Data, and Brand teams to create a seamless and exceptional digital shopping experience for our customers. This position will replace the former role of Associate Manager, Digital Commerce & TikTok Shop Operations.

Core Responsibilities

You will own the complete journey of our digital storefronts, from the initial concept through to live execution. A typical day involves aligning inventory levels, content requirements, and partner capabilities to ensure offers are available to customers without interruption. You will translate complex project requirements into clear, actionable steps for multiple teams to execute in unison.

Your analytical skills will be vital in reviewing performance dashboards, allowing you to identify potential issues and implement fixes proactively before they impact the customer experience. You will be the driving force behind on-time campaign launches, meticulously coordinating content, inventory allocation, and platform-specific rules. This partnership extends across the organization; you will work closely with supply chain professionals to verify product availability and prevent stockouts. You will also collaborate with marketing to ensure all creative assets adhere to channel guidelines and are scheduled correctly. also, you will partner with master data teams to maintain the accuracy of product descriptions, images, and attributes. Finally, you will work directly with brand teams to uphold tone, regulatory compliance, and overall shelf readiness.

Qualifications

The ideal candidate must possess a minimum of three years of hands-on experience within digital operations or e-commerce environments. You must demonstrate the ability to manage several deadlines simultaneously while maintaining precise and current documentation. Clear and effective communication is essential, as you will interact with both technical and non-technical stakeholders on a regular basis. Proficiency in using systems to track tasks, monitor project status, and report on outcomes is required.

Additional Information

No specific skills or tools were outlined for this role. Details regarding location, engagement type, and compensation were confirmed on the official application page.