Senior Solutions Architect

About the role

You will serve as a technical authority and trusted advisor to our sales team, the customer, partners, and community within the NATO domain. You will understand and solve our customer's business issues with the Elastic Stack, taking initiative to improve both yourself and the team through continuous learning and questioning the status quo. This role operates within some of our biggest clients within the enterprise sector, requiring a high level of ownership and impact. You will play a meaningful role in the growth of our company by enabling sales and deepening relationships. Success in this position means actively shaping customer outcomes and contributing to the broader Elastic community.

Key facts

What you'll do

• Serve as the primary technical point of contact within NATO, ensuring alignment between customer needs and Elastic capabilities.
• Develop a deep understanding of customers' goals and objectives, and articulate how our offerings address their specific business challenges and desired outcomes.
• Create and own value-based relationships at all levels in the organization, building trust and credibility with stakeholders.
• Actively participate in all phases of planning and execution for your territory, guiding opportunities from initial discovery through to a technical win.
• Develop and maintain a deep understanding of Elastic products and solutions to effectively demonstrate their value in live sales meetings and at events such as meetups and conferences.
• Advise the sales team on effective positioning strategies for Elastic products, solutions, and services within complex enterprise environments.
• Onboard, educate, and enable our partners, providing them with the tools and knowledge required to support sales cycles successfully.
• Create compelling collateral and contribute to program initiatives while collaborating closely with other Elasticians to meet individual client needs.
• Be the voice of the customer and community, communicating needs, gaps, and enhancements directly to our engineering and leadership teams.
• Deepen both your sales and technical skills through self-directed education while taking full advantage of all professional development opportunities provided by Elastic.

Requirements

• Minimum of 4 years of success in a technical presales role, involving selling, demonstrating, and implementing technology to earn customer trust.
• Experience working within the Enterprise sector, with the understanding required to stay competitive and successfully navigate the sector's unique challenges.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies to executive-level audiences.
• A real passion for continuous learning and curiosity, investing in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference and designed architectures to help meet goals, solve problems, or outpace competitors.
• An ability to influence beyond your formal authority, having convinced a team you worked for of an idea, technology, or architectural pattern more than once.
• The ability to inspire groups, both large and small, through clear communication and compelling vision.
• A willingness to travel 30% within a region, as well as occasionally internationally, to support customer and partner needs.

Practical notes

• Hours: Standard working hours apply unless otherwise specified in source materials.
• Travel: Expect regional travel up to 30%, with occasional international trips as part of role responsibilities.
• Visa: Candidates must ensure they are eligible to work in Belgium; sponsorship details are not provided in the source.
• Deadlines: No specific application deadline is mentioned in the source; interested candidates should apply promptly.

This role represents a significant opportunity to contribute at the highest levels within enterprise organizations, particularly within the NATO sector, while working with a cutting-edge data platform used by more than 50% of the Fortune 500. You will be expected to operate with a high degree of autonomy, demonstrating ownership in every interaction and initiative. The successful candidate will not only sell solutions but also architect long-term strategies that align technology with business intent. Collaboration will be a core component of the position, requiring constant coordination with internal teams and external partners. You will be measured by your ability to create value, build lasting relationships, and drive technical excellence in every engagement. Continuous improvement and a learning mindset are essential, as the role demands adaptation to evolving customer needs and technological advancements. If you are passionate about search, security, and observability and want to shape how organizations leverage their data, this position offers a unique platform to make an immediate and lasting impact.